Personal Banker Parmer Ranch, DeNovo

Wells Fargo & Company•Georgetown, TX

1d•Onsite

About The Position

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join its National Branch Network. In this frontline role, the banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach, supporting everyday banking needs and helping customers identify appropriate products, services, and digital tools. The role supports account openings, service requests, and credit applications, and partners with branch teammates to deliver a consistent, high-quality customer experience. The position combines customer service and branch growth, requiring relationship building, sound judgment, and attention to risk controls and compliance. The banker performs cash-handling and teller activities, uses digital tools to support customers, and coordinates handoffs to licensed bankers or specialists when needed. Wells Fargo provides training and coaching to support career growth. SAFE registration is required at employment; Wells Fargo initiates the registration process after the employee’s start date. This position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and criminal background.
Ability to comply with Wells Fargo policies, procedures, and applicable risk and compliance obligations.

Nice To Haves

Prior experience in financial services or another highly regulated, customer-facing role, with comfort following structured processes and accuracy and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
Comfort with digital tools and technology and ability to quickly learn new systems and guide customers in adopting useful capabilities.
Ability to identify customer needs and connect customers to appropriate solutions, including referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
Lead discovery-driven conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support branch growth and customer and business goals.
Support everyday banking needs, including new account openings, service requests, and credit applications.
Handle cash and perform teller-line activities, accurately processing transactions while maintaining compliance and operational standards.
Use and adopt digital tools and technologies to enhance the customer experience and support changing banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Collaborate with branch teammates to coordinate handoffs to licensed bankers or specialists and connect customers with appropriate expertise.
Flex between cash-handling and customer banking activities, with an emphasis on account openings and ongoing account support.
Follow applicable risk and compliance programs, policies, and procedures; identify, escalate, and help remediate issues.