Personal Banker Jal NM

Wells Fargo Bank • Jal, NM

8d • Onsite

About The Position

Wells Fargo is seeking an Associate Personal Banker (SAFE) for its National Branch. This frontline role builds customer relationships by supporting everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. The banker learns about customers’ goals and connects them with appropriate banking products, services, and digital tools. The position supports account openings, service requests, and credit applications while collaborating with branch teammates to provide a consistent, high-quality customer experience. Success requires strong relationship-building skills, sound judgment, and the ability to balance service with growth. Wells Fargo provides training and coaching to support career growth and mobility.

The role supports branch operations by flexing between cash handling and customer banking activities, with an emphasis on account openings and ongoing account support. The schedule will include Saturdays. SAFE registration is required at employment, and Wells Fargo will initiate the process after the start date. Loan originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. This position is not eligible for Visa sponsorship.

Requirements

• At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
• Ability to work a schedule that includes Saturdays.
• SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
• Loan originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
• This position is not eligible for Visa sponsorship.

Nice To Haves

• Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
• Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
• Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
• Comfort with digital tools and technology and the ability to quickly learn new systems and guide customers in adopting useful capabilities.
• Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
• Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
• Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

• Build lasting customer relationships through proactive conversations that support financial well-being and deepen engagement.
• Conduct discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions.
• Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
• Support everyday banking needs, including opening accounts, handling service requests, and supporting credit applications.
• Handle cash and perform teller-line activities, processing transactions accurately and meeting compliance and operational standards.
• Use and adopt digital tools and technologies to enhance the customer experience and support evolving banking needs.
• Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
• Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists.
• Flex between cash handling and customer banking activities, including account openings and ongoing account support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed