Associate Patient Financial Counselor - Full time, Day, Hybrid - Portland Area
About The Position
Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person. They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. The Patient Financial Counselor Associate identifies eligibility, provides education, facilitates completion of applications for Medicaid/MediCal, and makes referrals as necessary for enrollment support. They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance. Duties and behaviors are performed in a manner that reflects Providence's mission, philosophy, and core values. Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.
Requirements
- H.S. Diploma or GED.
Nice To Haves
- 2 years Experience in a hospital, clinic, or healthcare business office
- 2 years Experience in automated, computerized account follow-up system, preferably in Epic
- Knowledge in reimbursement of health care accounts from insurance companies
- Previous experience with medical and health plan terminology
Responsibilities
- Easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance.
- Identifying eligibility, providing education, facilitating completion of applications for Medicaid/MediCal, and making referrals as necessary for enrollment support.
- Assisting patients and making eligibility determinations for Providence St. Joseph Health Financial Assistance.
- Performing duties and behaviors in a manner that reflects Providence's mission, philosophy, and core values.
Benefits
- Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
