Associate Patient Care Coordinator Per Diem

UnitedHealth Group•Chandler, AZ

8h•$16 - $29•Onsite

About The Position

Employing excellent customer service skills, the Per Diem Associate Patient Care Coordinator is responsible for ensuring a positive patient experience throughout the registration, insurance verification, benefit analysis, and financial clearance process. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Requirements

High School Diploma/GED
1+ years of experience in customer service, preferably in a healthcare environment
Ability to work on the following schedule: Friday & Saturday, 6:00 PM – 6:30 AM

Responsibilities

Appropriate patient identification, financially clearing patients during the pre-registration, registration, admission process and prior to discharge, counseling patients about their financial liability
Verifying payer sources
Assessing and referring patients to alternative payment sources, including the Payment and Billing Assistance Program as well as government and non-government-based payment assistance programs
Ensures timely, accurate and complete capture of all demographic and insurance information to ensure appropriate reimbursement for services rendered
Determines and collects the patient's financial liability and/or arranges payment plans
The Patient Registration Specialist is an information source for patients and families by explaining organization policies, patient financial responsibilities and Patient Rights and Responsibilities