Assoc Outreach Operations Manager

Tailored Brands•Houston, TX

10h•Hybrid

About The Position

The Associate Outreach Operations Manager partners with the Business Outreach Leadership team to improve efficiency and effectiveness within the Business Outreach organization. The role organizes and tracks outreach leads and sales, completes necessary communication and accounting follow-up, and assists with Business Operations projects as assigned. Success requires collaboration with the store organization and corporate business partners in a fast-paced environment while remaining flexible, resourceful, and efficient. The position is based in Houston, Texas, and reports directly to the Senior Manager of Business Outreach.

Requirements

At least 5 years of retail management experience or equivalent.
Excellent written and verbal communication skills, with the ability to adapt to various audiences.
Ability to think strategically to develop business plans and execute initiatives.
Ability to handle sensitive and confidential information with discretion and professional acumen.
Exceptional time management, attention to detail, and follow-up skills.
Experience prioritizing work under time constraints, managing multiple projects, working independently, and adapting to changing priorities and assignments.
Strong expertise with Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
Ability to adapt quickly to new technology.
Ability to sit and work at a computer keyboard for extended periods.
Ability to stoop, kneel, bend at the waist, and reach daily.
Ability to lift and move up to 25 pounds occasionally.
Visual acuity, speech and hearing, hand-eye coordination, and manual dexterity necessary to operate a computer and office equipment.

Nice To Haves

Bachelor’s degree in business management or equivalent experience preferred.
Knowledge of Point of Sale systems, Oracle, custom software, PeopleSoft, Tableau, Salesforce, and database management preferred.

Responsibilities

Serve as the point of contact for Accounts Payable billing follow-up.
Coordinate business outreach projects, communication, assigned-task tracking, status reports, meetings, and product discussions and updates.
Establish a calendar of outreach events, including local and national conventions and business events.
Develop and support KPI reporting and provide analytical support to the Business Operations Team as needed.
Compose and edit correspondence, reports, and other materials accurately and completely; gather information and compile reports to support Business Outreach.
Create and maintain a calendar tracking outreach events, projects, initiatives, and timelines.
Partner with CSO Teams and Store Communications teams to coordinate consistent communication about outreach initiatives across stores.
Partner with cross-functional teams to keep outreach projects on task and on time.
Track assigned tasks, provide status reports, and conduct meetings for project discussions and updates.
Prioritize and manage multiple assignments simultaneously, completing work in a timely manner without requiring direction or supervision.
Perform additional duties as assigned.