Optometrist-Lexington, KY-Pearle Vision

EssilorLuxottica Group • Lexington, KY

118d

About The Position

The Associate Optometrist creates exceptional value for patients by delivering and leading the execution of NECE. The role partners with the Store Manager and Field Leadership Team to build and maintain a safe, motivating work environment that encourages commitment, innovation, success, and continued organizational growth.

The Associate Optometrist provides patient care in accordance with clinical protocols and accepted standards, ensures accurate diagnoses and appropriate recommendations, and builds positive doctor-patient relationships. The role also supports store operations and patient service, coaches and develops Associate Doctors and store associates, contributes to staffing and performance management, and collaborates with the Store Manager to achieve store goals.

Requirements

• Doctor of Optometry.
• Knowledge of current optometric technology and practices.
• Developed verbal and written communication skills.
• Organization and time-management skills.

Responsibilities

• Deliver and lead the execution of NECE and provide excellent patient and customer service.
• Assist with greeting patients and answering phones when needed.
• Provide services in accordance with clinical protocols and accepted standards of care; ensure accurate diagnoses and appropriate recommendations.
• Establish positive doctor-patient relationships.
• Coach Associate Doctors on clinical protocols and audit charts as appropriate.
• Communicate with store associates to support a seamless eyecare experience and beneficial patient outcomes, including identifying patients’ needs, prescribing appropriate products and services, and transitioning patients to sales associates.
• Develop Associate Doctors and store associates through training in orientation, front desk procedures, pre-testing, telephone skills, contact lens training, clinical protocols, Pearle Certified Eyecare, safety, diversity, HIPAA, loss prevention, leadership, and management.
• Encourage associate decision-making at the level closest to the patient.
• Provide timely, clear, motivating, and constructive feedback to Associate Doctors and associates.
• Address performance problems with the Store Manager, initiate appropriate disciplinary action when necessary, and monitor progress.
• Partner with the Store Manager on annual performance reviews for Associate Doctors and provide input for store associates’ reviews.
• Collaborate with the Store Manager to achieve overall store success and work toward targets for secret shops, sales plan, exam growth, profitability, ancillary services, clinical-protocol adherence, and key performance indicators.
• Recruit and select high-caliber staff with the Store Manager and collaborate on staffing forecasts.
• Follow approved staffing and scheduling guidelines.
• Supervise and validate receipt of contact lens diagnostics and physical inventory.
• Ensure Managed Vision Care claims are processed accurately and promptly.
• Ensure doctor’s office supplies and company-approved forms are ordered in a timely manner.
• Maintain the appearance of the office and store and ensure visual displays follow company guidelines.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree