Associate Optometrist

EssilorLuxottica Group•Ottawa, ON

27d•Onsite

About The Position

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. Ensures all patients receive the highest quality Optometric care. The Associate Optometrist will support the organization (and market) with medical practice, referral care, and pre/post-op surgical support (if applicable).

Requirements

Doctor of Optometry
Commitment to quality patient care
Knowledge of Medical Optometry, including Billing and Coding
Knowledge of Surgical Care and practices pertaining to Optometry
Knowledge of current Optometric theory & technology
Strong communicator & listener
Problem solving ability
Solid Organization skills

Nice To Haves

Residency trained
Medical care experience
Knowledge of surgical care and practices pertaining to Optometry

Responsibilities

Ensures executional excellence & winning results in partnership with the MOD & store team.
Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
Ensures LensCrafters is recognized as a medical eyecare provider within the community.
Operates as successful stakeholder to all leaders within the organization & local market.
Places the patient/customer 1st & delivers excellent service.
Strives to exceed expectations on all KPIs.
Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps: Make eyewear recommendations based on patients/customers’ needs, Explain each step of the eye exam; listen carefully to patients/customers, Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well-being, Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
Addresses all patient/customer visual lifestyle needs including medical and surgical recommendations (if applicable).
Conducts services in line with protocol and standards of care; establishes Doctor/Patient Relationships.
Ensures all patients receive accurate diagnosis & appropriate recommendations.
Establishes a positive Doctor/patient relationship.
Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
Provides effective training & guidance to team members making use of Company provided programs.
Delivers clear, motivating & constructive feedback in a timely manner to all associates.
Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
Encourages associate decision making at the level closest to the patient.
Maximize partnerships through leadership, participation & involvement.
Takes pride in the appearance of the office.
Maintains safe working environment for all associates/patients.
Leads by example.