Associate Operations Manager-TLMD
About The Position
As the Associate Operations Manager-TLMD located onsite in the Chicago, IL area, you will provide on-site support for Drivers with Shipt at a Target Sortation Center. This role will liaise between the Target Sortation Center operations team and Drivers with Shipt to achieve efficiency and safety during the route dispatch process. While no two days are the same, you will triage and escalate operational concerns or technology issues to Shipt leadership and/or Target partners on-site. You will have an opportunity to support new processes, product launches, and pilot tests while continuously promoting a safe working environment at the Sortation Center. Additionally, you will monitor delivery performance and operational results to drive healthy operational and financial results. As needed, you will partner with leaders to develop countermeasures for defects within the market.
Requirements
- 2+ years of operations, customer service, or related experience.
- Experience in logistics or warehouse environments.
- Proficient with technology, including smartphones, app-store, and Google Suite.
- Strong data-driven leadership skills and relationship-building abilities.
- Ability to maintain a flexible working schedule.
Responsibilities
- Provide on-site support for Drivers with Shipt at a Target Sortation Center.
- Liaise between the Target Sortation Center operations team and Drivers with Shipt to achieve efficiency and safety during the route dispatch process.
- Triage and escalate operational concerns or technology issues to Shipt leadership and/or Target partners on-site.
- Support new processes, product launches, and pilot tests.
- Continuously promote a safe working environment at the Sortation Center.
- Monitor delivery performance and operational results to drive healthy operational and financial results.
- Partner with leaders to develop countermeasures for defects within the market.
Benefits
- medical, dental, vision and more
- 401k plan
- discretionary vacation for exempt team members
- paid holidays throughout the calendar year
- paid sick leave
- eligibility for an annual bonus
- potential for restricted stock units based on role
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
