Associate Manager, Operations

SS&C • New York, NY

4d • Hybrid

About The Position

This Associate Manager, Operations role supports hedge fund clients through critical middle- and back-office functions, including reconciliations, trade support, wire processing, and cash management across a range of investment products. The role also serves as a key liaison between clients, counterparties, and internal teams, requiring strong operational expertise, attention to detail, and client service skills.

Requirements

• Bachelor’s in business/finance or related discipline
• 4+ years experience with Back Office Operations working for either a Prime Broker, Administrator, Hedge Fund, Mutual Fund, Investment Advisor or Financial/Retirement Planner
• Prior experience with various products including equities, fixed income, repurchase agreements, futures, FX, Mortgages, options and working knowledge of Corporate Actions
• Middle/Back-office experience covering trade settlements, fail control, reconciliation of trade discrepancies, and client servicing
• Solid MS Excel knowledge
• Strong written and verbal communication skills

Nice To Haves

• Prior experience with OTC products
• Prior experience working in a client service environment

Responsibilities

• Providing operational support to hedge fund clients engaged in various investment strategies
• Building and maintaining client relationships, and serving as a liaison between clients and prime brokers/counterparties
• Providing middle and back office support for the following products: equity, fixed income, swaps, bank debt, contract for differences, futures, commodities, options, FX, mortgages and repos
• Addressing and researching cash / position / Market Value reconciliation exceptions
• Interacting with various internal SSC GlobeOp departments such as Fund Accounting, OTC Operations, Investor Services and IT
• Wire processing related to management fees, incentive fees, fund subscriptions and redemptions, and collateral
• Running cash reports and confirming payments with counterparties
• Reviewing work prepared by others
• Training operations staff

Benefits

• medical coverage
• dental coverage
• vision coverage
• 401(k) plan with company match
• paid time off
• holidays
• parental leave
• professional development reimbursement opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level