Associate Nursing Officer - Virtual Care

Vanderbilt University Medical Center • Nashville, TN

12d

About The Position

Vanderbilt Health is conducting a national search for an Associate Nursing Officer (ANO), Virtual Care, reporting to the Chief Nursing Officer of Vanderbilt University Hospital. The ANO provides strategic, operational, and clinical leadership for virtual nursing and technology-enabled care delivery across the hospital. In partnership with physician, operational, informatics, and technology leaders, this executive advances virtual care models intended to improve patient outcomes and experience, support nursing workforce sustainability, and optimize care delivery.

The ANO leads development, implementation, and continuous improvement of virtual nursing programs, telehealth-enabled inpatient services, remote patient monitoring initiatives, and emerging digital care models. The role ensures alignment with organizational goals, nursing professional practice standards, regulatory requirements, and health system priorities. The ANO fosters innovation, evidence-based practice, interdisciplinary collaboration, and operational excellence while ensuring safe, high-quality, patient-centered care.

The position provides administrative and operational oversight of virtual nursing programs and centralized virtual care operations; develops program models, workflows, metrics, service standards, staffing models, and performance expectations; and partners across the organization on technology selection, implementation, and optimization. The ANO also manages related operational and capital budgets, monitors performance and return on investment, and represents nursing and virtual care in organizational committees and strategic initiatives.

Vanderbilt Health describes itself as a comprehensive academic health system with eight hospitals and over 180 clinics. The organization emphasizes collaboration, compassionate care, education, research, and equal opportunity.

Requirements

• Nursing degree required.
• Bachelor of Science in Nursing (BSN).
• Master's degree in Nursing, Healthcare Administration, Business Administration, or a related field.
• 10+ years of senior leadership experience.
• Registered Nurse licensure is listed as a position qualification.
• Master's education is listed in the position qualifications.

Nice To Haves

• Doctor of Nursing Practice (DNP), PhD, or another relevant doctoral degree.
• Executive nursing leadership experience within an academic medical center.
• National nursing leadership certification (NEA-BC, NE-BC, or equivalent).
• Experience leading virtual nursing, centralized nursing operations, remote patient monitoring, or digital health programs.
• Experience with healthcare technology implementation, clinical informatics, and innovation initiatives.

Responsibilities

• Develop and execute a comprehensive virtual care nursing strategy aligned with Vanderbilt University Medical Center's mission, vision, and strategic priorities.
• Identify opportunities to expand virtual nursing, telehealth, and digital care capabilities across inpatient and procedural settings.
• Partner with executive leadership to evaluate emerging technologies and care delivery models for their impact on access, quality, safety, workforce effectiveness, and financial performance.
• Serve as executive nursing sponsor for virtual care initiatives and organizational change management efforts.
• Provide administrative and operational oversight for virtual nursing programs and centralized virtual care operations.
• Develop scalable virtual care models for admission, discharge, patient education, care coordination, documentation, and ongoing clinical monitoring.
• Establish operational metrics, service standards, staffing models, and performance expectations.
• Integrate virtual care workflows effectively into bedside nursing practice.
• Lead efforts to improve patient outcomes, quality indicators, patient experience, and nursing-sensitive metrics associated with virtual care.
• Maintain compliance with state and federal regulations, accreditation standards, privacy requirements, and organizational policies.
• Establish quality monitoring processes to evaluate clinical effectiveness and patient safety outcomes.
• Use data and analytics to guide performance improvement and evidence-based decisions.
• Collaborate with nursing leaders to redesign care delivery models that use virtual nursing capabilities.
• Support initiatives that enhance nurse satisfaction, professional practice, retention, and workforce resilience.
• Promote nursing innovation and adoption of technology-enabled care practices.
• Sponsor research, evidence-based practice, and scholarly activities related to virtual care and nursing transformation.
• Collaborate with Information Technology, Clinical Informatics, Digital Strategy, and other stakeholders to optimize virtual care technologies.
• Participate in technology selection, implementation, workflow design, and optimization.
• Ensure technologies support clinical practice, interoperability, user experience, and operational efficiency.
• Evaluate emerging innovations and recommend investments that advance strategic goals.
• Develop and manage operational and capital budgets for virtual care services.
• Identify opportunities for operational efficiencies and cost optimization through virtual care models.
• Monitor program performance, utilization, return on investment, and resource allocation.
• Steward organizational resources responsibly.
• Build partnerships with physicians, advanced practice providers, nursing leaders, operational leaders, and ancillary departments.
• Build relationships across the health system to support enterprise-wide virtual care initiatives.
• Represent nursing and virtual care on organizational committees, task forces, and strategic initiatives.

Benefits

• Affordable high-quality health plan options.
• Dental and/or vision plan.
• 403(b) retirement plan.
• Paid time off (flex PTO).
• Tuition reimbursement.
• Adoption assistance, subject to maximums.
• Short- and long-term disability.
• Subsidized backup childcare.
• A possible inpatient nursing supplemental pay program; applicants are invited to ask about current details.
• The role may include health, disability, retirement, and/or wellness offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive