Associate Nurse Manager, Emergency Department, Full Time, Days, 10 Hr Shifts, Jackson South M.C.

Jackson Health•Miami, FL

26d•Onsite

About The Position

The Associate Nurse Manager reports directly to the Nurse Manager and oversees the daily operations of the assigned shift in the Emergency Department, ensuring appropriate patient care and effective management of staff, resources, and services. The role is accountable for high-quality, safe nursing care; clinical and support staff competency; compliance with organizational policies, procedures, regulatory requirements, and patient care standards; and fiscal responsibility. The Associate Nurse Manager supports the Nurse Manager with strategic unit operations, staff meetings, and related responsibilities, and assumes responsibility for unit operations in the Nurse Manager’s absence. The position provides people leadership and supports employee engagement, development, retention, accountability, and succession planning. It promotes service excellence, patient and family education, quality improvement, and compliance with nursing and organizational standards. The Associate Nurse Manager collaborates with nursing leadership, providers, case management, educators, preceptors, and union partners to support staffing, patient dispositions, employee development, and operational goals. The role also participates in budgeting, scheduling, time-card review, staffing management, and preparation for regulatory requirements. The role requires a Bachelor’s degree in Nursing, a valid Florida RN license, and generally 3 to 5 years of related experience; management experience is strongly preferred. Unit-specific credentials include AHA BLS with at least six months’ validity, AHA ACLS, and AHA PALS. The work involves extended periods of sitting, standing, or walking; carrying objects up to 20 pounds; frequent computer use; and work in a fast-paced hospital environment with potential exposure to infectious and other clinical hazards. Personal protective equipment must be worn when exposed to infectious or clinical hospital environments.

Requirements

Bachelor’s degree in Nursing.
Valid Florida RN license.
Generally 3 to 5 years of related experience.
AHA Basic Life Support (BLS) with at least six months’ validity.
AHA Advanced Cardiovascular Life Support (ACLS).
AHA Pediatric Advanced Life Support (PALS).
Maintain current unit-specific and organizational skills, competencies, certifications, and licensures required by regulations or nursing standards of practice.
Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
Effective oral and written communication skills.
Ability to handle difficult and stressful situations with professional composure, understand and follow instructions, and exercise sound independent judgment.
Knowledge and skill in job-appropriate technology and software applications.
Knowledge of management and business principles, including strategic planning, resource allocation, human resources modeling, leadership, production methods, and coordination of people and resources.
Ability to monitor performance and take corrective action; use logic and reasoning to evaluate alternatives; plan, implement, and evaluate programs; establish goals; and recognize and solve problems.
Ability to respect and accommodate patients’ individual beliefs, customs, practices, preferences, and needs.
Ability to provide clear and accurate information to physicians, nurses, patients, and family members, and to interact with compassion, patience, and a nonjudgmental approach.
Clinical knowledge and ability to complete all required unit competencies.

Nice To Haves

Management experience is strongly preferred.

Responsibilities

Oversee daily operations of the assigned shift and ensure safe, appropriate, high-quality nursing care.
Support the Nurse Manager and nursing leadership in advancing the organization’s mission, vision, values, and strategic initiatives.
Promote employee engagement, accountability, retention, mentoring, staff growth, and succession planning.
Lead shift huddles and participate in staff meetings, LEAN and process-improvement workgroups, and policy or process improvement committees.
Support a Just Culture, participate in corrective action when necessary, and apply policies fairly and consistently.
Role-model the nursing process and coordinate patient care and patient/family education.
Anticipate, identify, prioritize, and report significant patient findings or inconsistencies in medical plans.
Round on patients, monitor bedside handoffs and call-light responsiveness, and use the iRounding patient satisfaction questionnaire.
Assist with clinical competencies, staff orientation, mentoring, and comprehensive unit-based orientation for new employees.
Assume responsibility for unit operations in the Nurse Manager’s absence and assist with staffing requirements, nursing care, and documentation.
Keep leaders informed of incidents and changes in patient acuity or complexity.
Collaborate with the Nurse Manager and Director on short- and long-term goals aligned with organizational priorities.
Partner with case management and physicians to complete consults and patient dispositions and support timely discharges.
Maintain positive relationships with providers and serve as a resource to staff and other healthcare team members.
Support employee performance evaluation, development, recruitment, and the organization’s performance improvement program.
Analyze nursing literature and healthcare trends and suggest improvements to patient care standards.
Support nursing quality and performance metrics, including core measures, hospital-acquired infections, safety initiatives, and patient experience.
Participate in budget planning, monitor monthly budgets, and work with direct reports on cost-management strategies.
Complete monthly schedules, manage staffing, and review and approve time cards and timely edits.
Maintain compliance with regulatory requirements and Jackson Health System policies and procedures; help prepare the unit for regulatory agency requirements.
Use job- and unit-specific equipment and perform other related job duties as assigned.