The Associate Network Engineer drives network implementation and supports projects and other Network Engineers in day-to-day operational activities. Reporting directly to the Technology Group Product Manager, the role requires understanding business goals and processes as well as relevant technology. The position configures, tests, implements, and supports software, hardware, and systems, working closely with Senior Network Engineers and Architects who analyze and physically design technical solutions. Implementation includes creating new technology solutions; support includes upgrades, maintenance, and issue resolution for existing solutions. The role provides network implementation and consulting for data and converged communications infrastructure, largely based on Cisco equipment. It includes networking and security work such as firewall rules, partner VPNs, routing and switching, access control lists, and software upgrades for network and security equipment. The engineer works with Operations and IT Product teams on security risks and network improvements, and collaborates with staff, vendors, and consultants to resolve complex application and hardware problems affecting system availability and performance. After-hours call-outs are required. During storm or outage restoration, duties may differ from normal operations, extended hours may be required, and work may be directed to company premises or an alternate location.
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Job Type
Full-time
Career Level
Entry Level