Associate National Clinical Launch & Product Specialist - East
About The Position
As an Associate National Clinical Launch & Product Specialist, you will support the successful introduction and adoption of MAKO robotic systems to healthcare facilities and providers. In this field-based position, you will collaborate closely with healthcare professionals, hospital staff and cross-functional teams to implement clinical launch plans, deliver education and training, provide procedural support, and help integrate robotic-assisted technology into surgical workflows. You will also support product demonstrations, certification labs and technology showcase events while expanding your expertise across additional MAKO applications.
Requirements
- Bachelor's degree or equivalent work experience.
- MAKO certification.
- Minimum 4 years of professional work experience.
- Minimum 2 years of experience with MAKO robotic applications and/or enabling technologies.
- Strong knowledge of orthopedic surgery and robotic-assisted surgical technology and applications required.
- Excellent interpersonal skills and persuasive communication skills.
- Ability to train and empower others with responsibilities.
- Ability to travel extensively to support product launches and customer engagement.
- Problem-solving skills and the ability to make informed decisions under pressure.
- Ability to lift, push, pull, and carry up to 50 lbs.
- Ability to stand for extended periods.
- Ability to manage stressful OR situations with professionalism and focus.
- Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.
- Must have a valid driver’s license.
- Fluency in written and spoken English required.
Nice To Haves
- 2 or more years of healthcare experience.
- Experience supporting the launch, implementation, or adoption of new medical technologies in clinical settings.
- Additional training, certification, or experience supporting multiple MAKO applications.
Responsibilities
- Lead the clinical implementation of MAKO technology and related clinical applications by executing launch plans, achieving clinical milestones, and supporting successful technology adoption at customer sites.
- Deliver training and education programs for surgeons, nurses, and clinical staff to build proficiency in robotic-assisted surgical procedures and technology workflows.
- Provide clinical and technical support during product launches, surgical procedures, and post-implementation activities to ensure customer success.
- Collaborate with hospital administrators, surgical teams, and internal partners to integrate robotic technology into existing surgical programs.
- Support surgeon certification programs, product demonstrations, clinical labs, and technology showcase events to promote awareness and utilization of MAKO technology.
- Serve as a primary clinical resource for customer questions, product troubleshooting, workflow optimization, and best-practice guidance related to robotic-assisted surgery.
- Build and maintain relationships with healthcare professionals, gather customer feedback, and communicate customer needs to internal stakeholders to improve adoption and customer outcomes.
- Maintain compliance with regulatory requirements, company policies, and quality standards while supporting product safety, clinical excellence, and continuous professional development.
Benefits
- Stryker will provide a safe working environment for all employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
