Global Onsite NPI/Product Launch Specialist

Crocs, Inc.•Westminster, CO

8d•$70,000 - $80,000•Hybrid

About The Position

The Global Onsite NPI/Product Launch Specialist is responsible for delivering a seamless global launch process across .com and app by ensuring New Product Introduction (NPI) processes are followed consistently from product creation to launch. This role owns regional line lists, proactively monitors launch readiness, drives issue resolution and serves as one of the primary point of contacts for PIM maintenance and product workflow execution. This role also finds opportunities to improve and automate launch processes to increase speed to market and operational efficiency.

Requirements

A bachelor’s degree or equivalent degree in Business or a related field
At least 2+ years of experience in product launch, product operations eCommerce operations or a related field
Hands-on experience working with Product Information Management (PIM) systems and product catalog management.
Strong project management skills with the ability to coordinate complex launches across multiple stakeholders
Expertise in product data, categorization, translations, launch readiness and data quality governance
Highly organized with outstanding attention to detail and the ability to prioritize simultaneously
Proactive, process-driven and comfortable working independently in a fast-paced global environment

Nice To Haves

Salesforce Commerce Cloud (SFCC) is a plus

Responsibilities

Complete the end-to-end NPI process to ensure products launch successfully across Global .com and app
Manage launches across Mainline, Speed-to-market and Licensed products
Ensure all required launch milestones are achieved in accordance with agreed timelines
Validate product readiness before launch, ensuring all products are complete, accurate and commercially ready
Monitor product launch progress and proactively resolve issues that could impact launch timing
Continuously evaluate product launch workflows to find opportunities to automate and optimize. Recommend and implement process improvements that reduce manual effort
Partner with the regional Merchandising and Digital Activation teams on product discoverability initiatives (such as categorization, product tags, PDP imagery, copy callouts etc.)
Improve launch visibility through reporting, dashboards and workflow enhancements
Support adoption of new tools and processes that improve operational efficiency