Associate National Clinical Launch & Product Specialist - East

Stryker•Atlanta, GA

28d•Remote

About The Position

As an Associate National Clinical Launch & Product Specialist, you will support the successful introduction and adoption of M AKO robotic systems to healthcare facilities and providers. In this field-based position, you will collaborate closely with healthcare professionals, hospital staff and cross-functional teams to implement clinical launch plans, deliver education and training, provide procedural support, and help integrate robotic-assisted technology into surgical workflows. You will also support product demonstrations, certification labs and technology showcase events while expanding your expertise across additional M AKO applications.

Requirements

Bachelor's degree or equivalent work experience.
MAKO certification.
Minimum 4 years of professional work experience.
Minimum 2 years of experience with MAKO robotic applications and/or enabling technologies.
Strong knowledge of orthopedic surgery and robotic-assisted surgical technology and applications required.
Excellent interpersonal skills and persuasive communication skills.
Ability to train and empower others with responsibilities.
Ability to travel extensively to support product launches and customer engagement.
Problem-solving skills and the ability to make informed decisions under pressure.
Ability to lift, push, pull, and carry up to 50 lbs.
Ability to stand for extended periods.
Ability to manage stressful OR situations with professionalism and focus.
Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.
Must have a valid driver’s license.
Fluency in written and spoken English required.

Nice To Haves

2 or more years of healthcare experience.
Experience supporting the launch, implementation, or adoption of new medical technologies in clinical settings.
Additional training, certification, or experience supporting multiple MAKO applications.

Responsibilities

Lead the clinical implementation of M AKO technology and related clinical applications by executing launch plans, achieving clinical milestones, and supporting successful technology adoption at customer sites.
Deliver training and education programs for surgeons, nurses, and clinical staff to build proficiency in robotic-assisted surgical procedures and technology workflows.
Provide clinical and technical support during product launches, surgical procedures, and post-implementation activities to ensure customer success.
Collaborate with hospital administrators, surgical teams, and internal partners to integrate robotic technology into existing surgical programs.
Support surgeon certification programs, product demonstrations, clinical labs, and technology showcase events to promote awareness and utilization of MAKO technology.
Serve as a primary clinical resource for customer questions, product troubleshooting, workflow optimization, and best-practice guidance related to robotic-assisted surgery.
Build and maintain relationships with healthcare professionals, gather customer feedback, and communicate customer needs to internal stakeholders to improve adoption and customer outcomes.
Maintain compliance with regulatory requirements, company policies, and quality standards while supporting product safety, clinical excellence, and continuous professional development.