Associate, Merchant Account Manager

Connexity, a Taboola company•New York, NY

4d•Hybrid

About The Position

Skimlinks, now a Taboola company, is a global e-commerce monetization platform. The Associate, Merchant Account Manager is based in NY, is a part of the Skimlinks Commercial team and reports to the Manager, Merchant Accounts. The main focus of this role is to assist the AM team, while learning and developing a portfolio of its own merchant clients, ensuring full utilization of the Skimlinks’ and Connexity services and platform.

Requirements

1+ years of account management, sales planner, or campaign manager experience with a proven track record, preferably within a structured sales environment, and desire to become a dedicated Account Manager
Understanding of the advertising, affiliate, paid search, online publishing or media industry
Understanding of CPC and CPA cost models and KPIs associated with Publisher and advertiser ecosystems (revenue per redirect, revenuer per session, conversion, cost of sale, etc.)
Skills in relationship building and account management
Strong analytic, quantitative, and technical aptitude with great attention to detail
Excellent verbal, written, and communication skills
Self-motivated, driven, flexible, and adaptable with a proven track record of exceeding goals
Salesforce/Microsoft Office/Excel/PowerPoint
BA/BS degree

Nice To Haves

Goes the extra mile : Proactive, brings new ideas to the company, does not cut corners ethically, earns trust and maintains confidences, does what is right, not just what is politically expedient
Learns quickly : Demonstrates ability to quickly and proficiently understand and absorb new information
Strong sense of accountability : Lives up to verbal and written agreements, demonstrates tenacity and willingness to go the distance to get something done.

Responsibilities

Assist to manage, retain and accelerate the growth of accounts through highly pro-active client engagement including the evaluation of Merchants’ long term strategic objectives
Upsell opportunities to align our current or potential product offerings with the goals and themes of top tier publishers and Influencer programs
Assist with publisher/influencer & merchant sponsorship flat fee placements
Resolve account issues pro-actively and expediently; work cross-departmentally for issue resolution when needed
Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings
Working with the Operations team to ensure seamless implementation of platform/network technology
Enforcing strong network quality standards across Skimlinks merchants in regard to how they promote Merchants
Setting up, monitoring & logging merchant request via internal systems