Associate, Member and Provider Optimization
About The Position
Oscar is hiring an Associate, Member and Provider Optimization to join their Member & Provider Services Optimization team. Oscar is a health insurance company that utilizes a full stack technology platform and focuses on serving its members. The role involves working cross-functionally with business and technical stakeholders, representing the department's needs in company-wide strategic projects, and solving business problems related to internal processes. The Associate will lead the design, optimization, and implementation of processes and improvements to operations to support organizational goals. Key responsibilities include collecting and documenting business requirements, building and managing project plans, documenting project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across multiple projects and stakeholders.
Requirements
- 3+ years of work experience in Health insurance
- 2+ years of experience with end-to-end project management
- 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures
- A bachelor's degree or 3+ years commensurate experience
Nice To Haves
- Bachelor's degree in Engineering, Business Administration, or other related field
- Lean Six Sigma Green Belt certification or higher
- 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
Responsibilities
- Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
- Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies
- Collaboratively works with all relevant internal and external stakeholder groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation projects
- Mentor team members and promotes colleagues' growth and professional development
- Compliance with all applicable laws and regulations
- Other duties as assigned
Benefits
- medical
- dental
- vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
- participation in Oscar's unlimited vacation program
- annual performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
