Associate Medical Director

VSP Vision Care•Cynthian, OH

About The Position

The Associate Medical Director serves as the operational extension of the Chief Medical Officer, helping turn clinical strategy into organizational execution. The role combines executive advisory responsibilities with clinical credibility to accelerate implementation of the Clinical Excellence and Quality Plan across the enterprise. The position leads enterprise clinical excellence, quality improvement, and transformation initiatives; supports executive governance and decision-making; and translates clinical strategies, policies, standards, and quality requirements into practical implementation plans and workflows. It partners with operational leaders and stakeholders across diverse business models and provider environments to promote adoption, improve processes, and deliver measurable results. The Associate Medical Director also supports performance reporting and data-driven recommendations, coordinates enterprise resources, and anticipates implementation risks. The role requires discretion with sensitive information and the ability to work through influence, stakeholder alignment, and collaboration. For remote or hybrid roles, candidates must demonstrate strong engagement in virtual environments, including maintaining camera presence during meetings. The working environment is generally favorable, with adequate lighting and temperature and no hazardous or unpleasant conditions from noise, dust, or similar factors. The description indicates the general nature and level of work and is not a comprehensive inventory of all duties or qualifications.

Requirements

Minimum of 10 years of progressive functional experience in clinical operations, quality, healthcare transformation, business process optimization, or strategic program leadership.
Experience partnering with executive leadership teams and leading enterprise-wide strategic initiatives.
Demonstrated success translating clinical or healthcare strategies into operational execution and measurable outcomes.
Experience driving change management, provider engagement, and organizational transformation initiatives.
Exceptional strategic planning, organizational leadership, and executive advisory capabilities.
Strong understanding of clinical operations, quality management, provider networks, and healthcare delivery models.
Proven ability to lead complex cross-functional initiatives through influence and stakeholder alignment.
Advanced analytical and problem-solving skills, including the ability to synthesize information and recommend actionable solutions.
Excellent executive communication, facilitation, presentation, and relationship management skills.
Expertise in change management, process improvement, workflow redesign, and implementation planning.
Demonstrated ability to manage highly sensitive and confidential information with discretion and integrity.
Ability to thrive in ambiguous environments while balancing strategic priorities and operational execution.
Strong business acumen and ability to connect clinical, operational, financial, and organizational objectives.
For remote or hybrid roles, ability to demonstrate engagement in virtual environments, including maintaining camera presence during meetings.

Nice To Haves

Doctor of Optometry (OD) or another healthcare-related advanced degree; an equivalent combination of education and experience may be considered.

Responsibilities

Serve as the principal strategic advisor to the Chief Medical Officer, coordinating priorities, initiatives, and organizational objectives.
Lead the planning, execution, and monitoring of enterprise clinical excellence, quality improvement, and transformation initiatives.
Organize and prioritize critical issues, decisions, and executive communications to support effective leadership decision-making.
Provide governance support, including preparing executive committee, board, and leadership team materials, presentations, and briefings, and coordinating follow-up activities.
Monitor high-priority initiatives, identify risks and barriers, and escalate recommendations to executive leadership.
Translate clinical strategies, policies, standards, and quality requirements into actionable implementation plans, workflows, and operational playbooks.
Lead enterprise-wide implementation and adoption of clinical excellence initiatives across diverse business models and provider environments.
Partner with operational leaders to integrate clinical priorities into business processes while maintaining consistency with quality standards and regulatory requirements.
Drive process improvement efforts that enhance quality, patient outcomes, provider experience, operational efficiency, and business performance.
Oversee enterprise readiness assessments, implementation planning, and execution monitoring to support sustained adoption and measurable results.
Serve as the primary liaison among clinical leadership, operational teams, providers, and enterprise stakeholders.
Lead stakeholder engagement, training, and change management strategies that support successful implementation of strategic initiatives.
Develop alignment across leadership teams and facilitate collaboration among cross-functional partners.
Build relationships with providers, industry partners, professional organizations, and internal stakeholders to advance strategic objectives.
Influence without direct authority and drive execution through partnership, credibility, and subject matter expertise.
Support the development of executive dashboards, performance metrics, and reporting mechanisms to monitor initiative progress and organizational impact.
Conduct complex analyses and provide data-driven recommendations to support executive decision-making.
Coordinate enterprise resources and stakeholders to deliver scalable solutions aligned with organizational goals.
Anticipate organizational impacts and proactively develop mitigation strategies for implementation risks.