Associate Medical Director Physician

CIRCLE THE CITY•Phoenix, AZ
•Onsite

About The Position

The Associate Medical Director is a physician who works collaboratively with a multidisciplinary team to provide care for patients who are experiencing or at risk for homelessness. The role leads a dynamic team of dedicated professionals providing integrated care in an innovative setting and provides coverage for the Medical Director when that person is unavailable. The physician assesses and treats acute, chronic, and undifferentiated illnesses; develops patient-centered management plans; promotes wellness and prevention; and coordinates care with the multidisciplinary team and community resources. The role also contributes to quality improvement, risk management, workflow design, training, and monitoring gaps in care. The Associate Medical Director is expected to provide respectful, culturally and linguistically appropriate care, maintain patient confidentiality, meet documentation and productivity expectations, and maintain required medical education, licensure, credentialing, and privileging.

Requirements

  • Board-certified in Family Medicine, Emergency Medicine, or Internal Medicine, or board-eligible with no more than two years since residency completion; no exceptions.
  • Certified in Basic Life Support.
  • Understanding of substance use and mental health issues.
  • Computer proficiency, including ability to use electronic health records.
  • Excellent communication skills.

Nice To Haves

  • Experience in a community health center.
  • Three to five years of experience working with homeless or underserved populations.

Responsibilities

  • Provide coverage for the Medical Director’s duties when the Medical Director is unavailable.
  • Develop compassionate, expedited, patient-centered ways to deliver health care.
  • Assess patients through interviews and examinations, and obtain, update, and review medical histories.
  • Generate differential diagnoses for acute, chronic, and undifferentiated illnesses and formulate management plans.
  • Independently use critical thinking and decision-making to develop treatment plans for patients experiencing homelessness.
  • Promote and maintain wellness using screening and prevention guidelines, while identifying and addressing barriers to wellness.
  • Document patient care and clinical decision-making accurately and efficiently in the agency’s electronic medical record and meet chart-completion and productivity requirements.
  • Coordinate patient-centered care and appropriately use health care resources, including specialized and emergency department referrals, laboratory services, medication management, multidisciplinary care, and community resources, to reduce fragmentation of care.
  • Navigate complex care requirements and apply evidence-based care principles while incorporating patient preferences into care plans.
  • Maintain positive therapeutic relationships and demonstrate respect and rapport through language and nonverbal communication.
  • Collaborate with and seek consultation from other care providers as needed.
  • Provide continuity of care by developing and implementing patient management plans and care transitions.
  • Assess patients’ health-learning levels and provide medical information and education using culturally and linguistically appropriate communication techniques.
  • Help patients identify barriers to care and social determinants of health, and refer them to community resources as appropriate.
  • Contribute to integrated care team process improvement, workflow design, and training activities.
  • Participate in organizational Quality Assurance/Quality Improvement and Risk Management programs.
  • Use data systems to monitor gaps in care.
  • Maintain excellent customer service, address and resolve complaints, and model service for internal and external customers, employees, and patients.
  • Maintain continuing medical education, licensure, credentialing, and privileging requirements.
  • Comply with applicable federal, state, and local legal and professional requirements and advise management on necessary actions.
  • Promote a professional working environment grounded in respect for diversity and multiculturalism.
  • Protect patient confidentiality and comply with HIPAA and organizational requirements.
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