Associate Managing Consultant, Technical Program Management

Mastercard•Arlington, VA

10d

About The Position

Mastercard’s Advisors & Consulting Services team combines traditional management consulting with Mastercard’s data assets, platforms, and technologies to provide clients with strategic insights and recommendations. The team serves a diverse global customer base across industries, including banking, payments, retail, and restaurants. The Associate Managing Consultant, Technical Program Management leads technology programs and strategic initiatives with moderate oversight. The role manages scope, requirements, technical delivery, stakeholder engagement, and implementation, working across business and technology teams to deliver client engagements while managing risks, dependencies, and outcomes. Responsibilities also include supporting program financial operations and third-party resource coordination, contributing to consulting methods and delivery practices, and mentoring junior consultants. The role requires semi-regular travel to client sites. Mastercard expects all employees and people working on its behalf to follow security policies, protect information confidentiality and integrity, report suspected security violations, and complete required security training.

Requirements

Undergraduate degree in Computer Science, Information Systems, Engineering, Business, or a related field.
3–6 years of experience in Technical Program Management, Technical Project Management, Business Analysis, Product Delivery, Technology Consulting, or a related discipline.
Experience leading cross-functional projects involving software delivery, technology implementation, systems integration, APIs, cloud solutions, or digital transformation.
Business analysis skills, including requirements elicitation, process mapping, user story development, stakeholder interviews, and solution documentation.
Experience in Agile, Scrum, SAFe, Waterfall, or hybrid delivery environments.
Understanding of the Software Development Lifecycle (SDLC), product development processes, and technology delivery practices.
Experience managing risks, dependencies, milestones, status reporting, and stakeholder communications.
Exposure to financial services, payments, banking, fintech, or technology consulting industries.
Strong analytical and problem-solving skills, including the ability to turn complex information into actionable recommendations.
Excellent verbal and written communication skills, including executive presentations and client-facing interactions.
Ability to manage multiple priorities and workstreams in a fast-paced, deadline-driven environment.
Ability to travel to client sites on a semi-regular basis.

Nice To Haves

Experience delivering cloud, platform modernization, API integration, digital payments, data, analytics, or customer experience transformation initiatives.
Working knowledge of technical architecture, systems integrations, data flows, application development, and enterprise technology ecosystems.
Familiarity with Jira, Azure DevOps, Confluence, ServiceNow, Microsoft Project, Smartsheet, or similar delivery management tools.
Experience supporting product management, business architecture, process improvement, or enterprise transformation programs.
Knowledge of payment networks, card processing, digital payments, open banking, merchant solutions, or financial technology platforms.
Professional certifications such as PMP, PMI-ACP, Certified Scrum Master (CSM), SAFe, CBAP, AWS, Azure, or equivalent.
Consulting experience managing client relationships and influencing senior stakeholder decisions.
Experience with project financials, vendor management, contractor onboarding, statement of work (SOW) administration, and resource planning.
Experience interviewing, evaluating, and managing third-party technology resources, consultants, or delivery partners.

Responsibilities

Lead concurrent technology programs, product implementations, and digital transformation initiatives for clients.
Work with clients to define objectives, capture requirements, prioritize initiatives, and turn business needs into delivery plans.
Manage end-to-end program execution, including planning, resource coordination, risk and issue management, change management, testing, deployment, and adoption.
Support implementation of Mastercard products, APIs, platforms, data solutions, and digital capabilities.
Analyze business processes and recommend technology-enabled improvements.
Prepare executive status reports, delivery metrics, implementation roadmaps, and governance materials.
Build relationships with client Product Managers, Technology Leaders, Business Owners, and Program Sponsors.
Track program performance, dependencies, budget considerations, and milestones against strategic priorities.
Partner with finance, vendor management, and engagement teams on invoice tracking and validation, budget reconciliation, and vendor governance.
Monitor financial health by tracking actuals against forecasts, supporting resource planning, and identifying budget variances or risks.
Coordinate third-party suppliers, contractors, and strategic partners.
Collaborate with consulting leaders, product teams, architects, engineers, and external partners on technology solutions.
Facilitate workshops, requirements sessions, design reviews, sprint planning, backlog refinement, and executive governance meetings.
Coordinate cross-functional teams and align business, technology, operations, and client stakeholders.
Identify technical, delivery, and organizational risks and develop mitigation strategies.
Contribute to consulting methodologies, technical delivery frameworks, reusable assets, and best practices.
Mentor junior consultants and promote continuous improvement, innovation, and delivery excellence.
Represent Mastercard and Advisors & Consulting Services while supporting business development and client growth.
Participate in evaluating, interviewing, and selecting third-party consultants, contractors, and technical resources.
Assess external candidates’ qualifications, technical capabilities, domain expertise, and fit with client requirements alongside engagement leaders and resource managers.
Support onboarding and integration of external resources into delivery teams and align them with project objectives, governance, and delivery methods.
Work with consulting, delivery, and commercial teams to optimize resource utilization and engagement staffing.
Follow Mastercard security policies, protect information confidentiality and integrity, report suspected security incidents, and complete mandatory security training.

Benefits

Medical, prescription drug, dental, vision, disability, and life insurance
Flexible spending account and health savings account
Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, prorated based on date of hire
10 annual paid U.S. observed holidays
401(k) with company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Tuition reimbursement eligibility
Annual bonus or commissions may be available depending on the role