Associate Manager/Shift Lead - Salt Lake & Utah Counties

Beaches Tanning and Spa•South Jordan, UT

1d•$20 - $26•Onsite

About The Position

Beaches Tanning Center is seeking full-time Associate Managers for its Utah and Salt Lake Counties locations. This role is ideal for individuals with strong leadership skills, a positive attitude, and an interest in a management career. The position involves teaching and mentoring others, with a focus on goal achievement. Associate Managers can expect to earn an average of $20-$26 per hour, plus uncapped commissions and bonuses. The company offers benefits such as medical (50% employer-paid), dental, vision, and life insurance, along with perks like unlimited free tanning, spa services, free lotion, discounted spray tans, valuable business management experience, and opportunities for career advancement.

Requirements

High school diploma/GED required.
Basic grammar, math, and computer skills.
1 year of shift lead/keyholder/supervisor experience, or at least 6 months of Beaches employment.
Flexible schedule and must be available to work 30 hours per week including mornings/nights/weekends/holidays.
Constant moving, standing, talking, hearing, reaching, and bending over to clean a tanning bed for up to 8 hours at a time.

Nice To Haves

Good attention to detail and accuracy.
Professional appearance and behavior.
Ability to promote and work in a team environment.
Customer service oriented and ability to work with and resolve complex customer issues.
Ability to lead by example.
Drive to succeed and motivate others.
Excellent interpersonal communication skills and conflict resolution.
Capacity to work under pressure.
Oversee small projects and tasks.
Establish productive working relationships with all levels within the organization.
Basic understanding of inventory control and follow-up.

Responsibilities

Provide excellent customer service.
Support the Assistant and Store Manager in achieving goals and responsibilities.
Maintain a clean facility.
Assist in keeping team members on task.
Strive to maintain high performing sales and customer service.
Support and assist the Assistant Manager and Store Manager in cleaning, training, customer service, and any other assigned tasks.
Resolve or escalate customer service issues in a timely manner.
Support company marketing efforts with approved language and visual displays/social media.
Learn to set and follow up on shift goals, then coach and train others on sales expectations.
Uphold a strong sales performance and lead by example.
Report and address employee issues with upper management (tardiness, dress code, unprofessional behavior etc.).
Attend and participate in company meetings; assist in delivering corporate content to the store associates (promotions, policies etc.).
Participate in preparing for store meetings; be willing to conduct training/coaching segments during store meetings.
Share the responsibility of personally covering uncovered shifts, whether it is weekends, holidays, or days off.
Monitor traffic to determine staffing needs; contact store manager when overstaffed.
Conduct bi-monthly inventory checks and report any discrepancies to the inventory controller.
Attend weekly management meetings to review numbers, store operations, and strategy.
Report and follow through on maintenance issues.
Maintain overall store cleanliness and check daily chores while on shift.