Associate Manager, Strategy and Operations, Fraud

DoorDash USASan Francisco, NY

About The Position

The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud, accelerate growth, and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals to prevent fraud and accelerate growth. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay. You are a data-driven, truth-seeking, and strategic operator. You combine business context and analytics to tackle complex problems and implement tailored solutions, while bringing others along in your thinking.

Requirements

  • 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred
  • Experience leading large projects, hitting goals, and succeeding in a team environment
  • Proven problem-solving and analytical skills; proficiency in SQL and Excel are required
  • Bachelor degree required

Nice To Haves

  • high-growth tech experience preferred

Responsibilities

  • Define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business impact to DoorDash
  • Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users
  • Influence and engage across the company – partner with the product, engineering, and analytics, and cross-functional teams to establish goals and build strategic programs
  • Use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off
  • paid sick leave
  • medical, dental, and vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • mental health program
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