Manager, Identity Fraud Strategy

Avant • Chicago, IL

1d • $125,000 - $155,000 • Hybrid

About The Position

The Manager, Identity Fraud Strategy owns the design and continuous optimization of Avant’s identity verification and authentication strategies. This role balances two competing priorities: minimizing fraud losses and reducing unnecessary friction in the customer experience. You will lead a team of fraud analytics professionals, partner closely with Avant’s Customer Identity and Access Management (CIAM) team, and serve as the strategic owner of identity proofing, account authentication, and account-takeover prevention.

Requirements

• Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Engineering) or equivalent experience.
• 7+ years of progressive experience in risk and or fraud analytics
• Experience leading and developing analytics teams, with strong coaching and performance-management skills.
• Strong analytical and data-storytelling skills; proficiency with SQL and at least one analytics/visualization tool (e.g., Python, Tableau, Looker).
• Excellent communication and stakeholder-management skills; ability to translate complex analytical findings into actionable recommendations for technical and non-technical audiences.

Nice To Haves

• Demonstrated track record of designing and optimizing risk-based verification or authentication strategies.
• Experience in financial services or another regulated industry.
• Familiarity with NIST digital identity guidelines (SP 800-63), cybersecurity best practices, and relevant regulatory requirements.
• Experience managing third-party vendor relationships for identity or fraud solutions.
• Knowledge of CIAM platforms, identity-proofing technologies, and access-management frameworks.

Responsibilities

• Identity Verification Strategy: Design and optimize risk-based identity verification workflows using data-driven decisioning to balance approval rates, customer friction, and fraud loss.
• Evaluate and integrate third-party identity verification vendors; manage ongoing vendor performance, contracts, and roadmaps.
• Define and track key performance metrics (e.g., verification pass rates, false-positive rates, step-up conversion) to measure strategy effectiveness.
• Authentication & Account-Takeover Prevention: Partner with Avant’s CIAM team to develop and refine account authentication policies, including multi-factor authentication, device trust, and step-up challenges.
• Build and maintain monitoring frameworks to detect account-takeover attempts in real time; design escalation workflows and automated controls to mitigate identified threats.
• Provide strategic recommendations on authentication controls, balancing security posture with customer experience.
• Analytics, Reporting & Controls: Build and maintain reporting dashboards that monitor control-system effectiveness, fraud trends, and customer-impact metrics.
• Conduct regular analyses to identify emerging vulnerabilities and recommend tuning adjustments to verification and authentication controls.
• Develop business cases for new initiatives, including cost-benefit analyses, projected ROI, and implementation roadmaps.
• Team Leadership & Stakeholder Management: Manage and develop a team of fraud analytics professionals; set priorities, coach team members, and drive a culture of continuous improvement.
• Develop strategic roadmaps for digital identity solutions and the integration of CIAM services across the organization.
• Collaborate cross-functionally with Engineering, Product, Compliance, and Risk teams to align fraud strategy with broader company objectives.

Benefits

• Choice of great Medical, Dental, and Vision Insurance Plan options
• 401(k) match
• Flexible Time Off
• Flexible Work Environment - (i.e. Mon/Tues/Thurs in-person)
• Generous Paid Parental Leave, Adoption Assistance and Post-parental leave ramp-up program
• Lunch Allowance (Fooda) and In-office Snacks
• Summer Fridays
• Fun In-Office and Virtual Social Events
• Swag

What This Job Offers

• Job Type: Full-time
• Career Level: Manager