Associate Manager, Specimen Management

IQVIA•Valencia, CA
•Onsite

About The Position

The Associate Manager, Specimen Management leads a team and oversees daily activities, operations, and performance to ensure departmental objectives are achieved to established quality standards. This role supports department growth, operational planning, process improvement, and cost-saving initiatives.

Requirements

  • A bachelor's degree is required
  • 4 years experience in Specimen Management or related clinical lab services function
  • Strong understanding of specimen management operations, methods, quality control systems, and procedures
  • Knowledge of study set-up and cross-functional and system dependencies
  • Demonstrated ability to guide, mentor, coach, and develop others while navigating operational and people-related challenges
  • Strong written and verbal communication skills, with the ability to work effectively with internal clients, external clients, and global teams
  • Strong organizational, analytical, and problem-solving skills
  • Ability to delegate work effectively and coordinate team workflows
  • Ability to manage multiple tasks and projects while directing team members and maintaining quality standards
  • Other equivalent combination of education, training, and experience may be accepted in lieu of degree

Responsibilities

  • Lead the hiring, training, performance management, development, mentoring, and coaching of team members
  • Establish daily operational objectives and coordinate workflows, resources, and staff coverage
  • Monitor operational metrics and implement improvements that enhance performance, quality, and cost efficiency
  • Maintain quality control systems, standard operating procedures, training records, position descriptions, and other required documentation
  • Promote compliance with company procedures, regulatory guidelines, health and safety requirements, and good housekeeping standards
  • Support capacity planning, budget planning, equipment purchase justifications, audit preparation, and incident trend analysis
  • Partner with global counterparts to improve process consistency and serve as a point of contact for internal and external client inquiries

Benefits

  • Health and welfare benefits
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