Associate Manager- Soda Fountain
About The Position
The Coca-Cola Company is looking for an experienced Associate Manager at the Coca-Cola retail store in Lake Buena Vista, Florida. Our store in Lake Buena Vista is located at Disney Springs and serves as a beacon for the millions of consumers who pass it. Our stores offer guests the opportunity to experience our brand in a unique and experiential way. They can purchase a wide array of branded merchandise, including housewares, apparel, accessories and one-of-a-kind art pieces. We also operate a Fountain bar where guests can experience beverages from around the world and taste great mocktails featuring our products. As the Associate Manager, you will be responsible for leading the end-to-end operation of the Soda Fountain bar in a dynamic, high traffic, tourist environment. You will be responsible for cultivating a highly engaged workforce to deliver exceptional guest experiences and memorable moments for every shopper! To direct all activities required to achieve business goals at the soda fountain bar, including beverage sales objectives, guest service, staffing, inventory management, and presentation of the bar and merchandise.
Requirements
- Guest Service Leadership: Train associates on guest service expectations specific to a soda fountain environment. Conduct regular service observations and provide coaching for improvement.
- Bar Presentation & Merchandising: Partner with the Senior Manager to implement visual and product standards, ensuring the bar is inviting and well-stocked.
- Staff Management: Coach and develop staff to exceed individual and business goals. Supervise floor coverage and activities, including opening and closing the bar.
- Labor Management: Ensure labor plans are met by cross-utilizing employees and adjusting coverage based on guest traffic.
- Inspirational Leadership: Model company values and behaviors to foster a positive, engaging work culture.
- Inventory & Stock Control: Direct replenishment of ingredients and supplies. Maintain knowledge of stockroom layout and inventory control systems.
- Communication: Communicate effectively with guests, team members, and management. Maintain professionalism and composure in all situations.
- Sales Knowledge: Apply upselling and suggestive selling techniques to enhance guest experience and increase sales.
- Payroll Awareness: Operate the soda fountain bar within payroll and budgetary guidelines.
- High School Diploma or Equivalent.
- 3 years of experience in a fast-paced food or beverage service environment.
- Minimum of 2 years' people management experience in hospitality or retail.
- Must be able to successfully pass credit, drug screen, and criminal background check.
- Must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Responsibilities
- Drive all aspects of soda fountain bar sales and profitability.
- Assist in recruiting, selecting, and training a team of qualified, dedicated, and professional bar associates based on established core competencies.
- In partnership with the Senior Manager, lead and inspire the team through effective coaching and development to create a high-performance service environment.
- Maintain all standards of bar operations including cleanliness, safety, inventory control, human resources, and adherence to operational policies and procedures.
- Assist in managing the execution and adherence to all corporate programs and beverage promotions.
- While Manager on Duty (MOD), oversee all aspects of store and bar operations including staffing, guest service, beverage preparation, stock management, retail sales and compliance with health and safety regulations.
- Ensure all company standards are met and adhered to by all employees.
- While MOD, regularly review daily key performance metrics with staff to drive profitability and service excellence.
- Perform opening and closing procedures in accordance with company policies.
- Occasionally perform sales transactions (ringing purchases, processing payments, counting cash).
- Protect the security of cash, inventory, and other company assets according to policies and procedures.
Benefits
- A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
