Associate Manager, Social Media

Chedraui USA•Commerce, CA

3d•Onsite

About The Position

We are searching for an experienced Associate Manager, Social Media for our Store Support Center located at 600 Citadel Drive, Commerce, CA, 90040. This is an onsite position. Candidates must be able to report to the Store Support Center five days a week. Own day-to-day social media execution across assigned platforms for Chedraui USA. Drive content performance, engagement, and brand consistency. Partner across Marketing, Merchandising, Operations, Media, and Corporate Communications. Support business goals across awareness, traffic, loyalty, and promotions.

Requirements

Bachelor’s degree in marketing, Communications, Advertising, or Business
Three or more years of professional social media experience
Experience managing brand social channels for a consumer or retail brand
Experience working with agencies or external partners

Responsibilities

Perform day-to-day social media management at Chedraui USA, partnering with internal teams and digital media partners.
Execute platform-specific social strategies aligned to brand and business priorities.
Manage daily publishing, engagement, and moderation across owned social channels.
Maintain content calendars tied to promotional, seasonal, and brand moments.
Ensure voice, tone, and visual standards align with brand guidelines.
Brief and guide development of short-form video, static assets, stories, and reels.
Partner with Creative and external vendors on social-first formats.
Support creator and influencer activations in coordination with Corporate Communications.
Write platform-native copy optimized for performance and clarity.
Track organic and paid social performance against KPIs.
Analyze reach, engagement, traffic, and conversion metrics.
Identify trends, insights, and opportunities for improvement.
Share performance reporting with Marketing leadership on a regular cadence.
Support paid social planning and execution with internal teams and media partners.
Monitor spend and pacing across campaigns.
Recommend optimizations based on performance data.
Partner with Merchandising and Operations to support promotions and events.
Align with Media, CRM, and Digital teams on integrated campaigns.
Support store-level and regional initiatives as needed.
Monitor platform changes, emerging formats, and industry trends.
Conduct competitive and category audits.
Translate insights into actionable recommendations.