Associate Manager, Quality Assurance

The J.M. Smucker Co.Orrville, OH
Hybrid

About The Position

This role ensures co-manufactured, co-packed, and repacked products meet FDA and JMS quality and food safety standards through effective oversight of external manufacturing facilities, personnel, and QA and operational programs.

Requirements

  • Bachelor's degree is required in Food Science or related scientific degree
  • Minimum 2-3 years of quality/food safety experience in food manufacturing environment
  • Solid working knowledge of quality assurance, food manufacturing, food safety, processing, packaging, and distribution
  • Strong ability to work in cross-functional & team-oriented environment with multiple disciplines
  • Proven capabilities in project management
  • Self-starter; take charge, positive & proactive attitude
  • Ability to lead several projects altogether and concurrently
  • Detail & process oriented with strong problem-solving skillsets
  • Strong computer skills (Excel, Word, PowerPoint); other systems desired (ETQ, Prodika, SharePoint, TraceGains, etc.)
  • Ability to communicate clearly within the organization and externally
  • Excellent written and verbal communication skills
  • High emotional intelligence and ability to work with ever changing conditions

Nice To Haves

  • Preventive Controls Qualified Individual (human or animal food) or HACCP experience is preferred

Responsibilities

  • Support R&D teams during on-site production start-ups, trials, and commercialization activities to ensure quality and food safety expectations are met.
  • Maintain current, accurate, and compliant documentation to support TraceGains requirements.
  • Manage and update Prodika specification systems to ensure product information remains accurate, complete, and aligned with business needs.
  • Partner with cross-functional teams to advance innovation, transformation projects, portfolio changes, and other strategic business initiatives.
  • Contribute to additional quality assurance projects and business priorities as needed.

Benefits

  • We believe in supporting every employee by meeting their physical, emotional, and financial needs.
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