Associate Manager, Product Management

GMAC • Reston, VA

2d • Hybrid

About The Position

Graduate Management Admission Council (GMAC™) is a mission-driven organization, with a vision to be the global leader in ensuring every talented person can benefit from the best business education for them. The organization’s priority is to heighten its impact in promoting graduate management education and attracting a qualified and diverse candidate pool from around the world. The Associate Manager, Product Management supports the development, enhancement, and delivery of GMAC’s portfolio of assessment products. This role works collaboratively with members of the product team, operations, engineering, marketing, vendors and other key stakeholders to define, execute, and deliver product initiatives in support of the product roadmap and strategic objectives.

Requirements

• Bachelor’s degree from accredited university in a related field; or equivalent combination of education, skills, and experience.
• 2-3 years’ work experience in related field.
• Proficient in Microsoft Office Suite (Excel, Word, Power Point).
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Strong organizational, planning, and time management skills
• Detail oriented, with a keen focus on quality.
• Pro-active, enthusiastic, and positive approach to problem solving and working in teams.
• Ability to capture and organize information.
• Ability to manage multiple tasks and/or projects simultaneously.
• Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
• Ability to work in-office and remotely according to GMAC’s hybrid work environment.

Nice To Haves

• Familiarity with product life cycle management practices.
• Experience in software development or product management using agile processes.
• Experience writing user stories and product requirements (proficiency with Jira is a plus).
• Project management skills and/or experience.

Responsibilities

• Support the definition, development, and delivery of new product features and enhancements that improve customer experience, support the product roadmap, and align with business objectives.
• Conduct ongoing user research via surveys and interviews and analyze quantitative and qualitative findings, alongside product usage data, to inform data-driven product decisions.
• Develop user stories and business requirements for new product features and functionality and assist with managing the product backlog.
• Prepare and manage project plans and provide clear, timely project status reports for key initiatives.
• Track the competitive landscape and relevant industry trends across markets; maintain up-to-date competitive documentation and insights.
• Support the creation and execution of go-to-market strategies and plans by partnering with stakeholders to ensure operational, technical, and marketing launch readiness.
• Work closely with Product Marketing in efforts to: Plan and launch new initiatives; Manage ongoing campaigns; Run A/B tests; and Leverage performance data to make recommendations for future performance improvement.
• Provide support to Product Operations related to vendor inquiries and assist customer support with user inquiries, as needed.
• Other responsibilities and duties, as assigned.

Benefits

• GMAC’s value proposition offers our talented employees the ideal climate for innovation, and colleagues who are motivated and proactive, with diverse backgrounds and approaches.
• As a global organization, we understand and appreciate the benefits of myriad cultural perspectives.
• GMAC is wholly committed to recruiting, developing, and retaining a diverse group of talented people, and providing equal employment opportunities to all employees and applicants without regard to the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, disability, sex (including pregnancy, childbirth, and related medical conditions), marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state or local laws.
• We also support our talented and potential employees by offering the ideal climate for innovative and motivated individuals with diverse backgrounds and a company culture that treasures employees’ overall health and total wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level