Associate Manager, Process Optimization Projects

Unilever•Hoboken, NJ

7d•$88,600 - $133,000

About The Position

The Associate Manager, Logistics Process Optimization, Projects supports the design, documentation, and continuous improvement of standardized operational processes. This role will focus on building scalable SOPs, enabling training, and ensuring process consistency, quality, and control across multiple workstreams.

Requirements

Bachelor’s degree required (Logistics, Supply Chain, Operations, Business, or related field)
2-4+ years of experience in process documentation, operations, or continuous improvement
Experience with SOP development, process mapping, or training content creation
Strong process documentation and organization skills
Ability to translate complex workflows into clear, structured SOPs
High attention to detail with a strong quality and controls mindset
Proficiency in Excel, PowerPoint, Visio, or process mapping tools
Strong collaboration and communication skills
Analytical mindset with focus on standardization and continuous improvement

Responsibilities

Develop and maintain standard operating procedures (SOPs) using defined frameworks and templates
Document end-to-end processes, including system interactions, inputs/outputs, and dependencies
Build and maintain an exception catalog and map controls, validations, and escalation paths
Create structured training materials aligned to SOPs and core processes
Capture process defects and improvement opportunities and update documentation accordingly
Support audit readiness and control validation to ensure compliance and documentation quality
Partner cross-functionally to ensure alignment, accuracy, and adoption of process standards