Associate Manager, Human Resources

Shiseido•Groveport, OH

7d•Onsite

About The Position

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life. WHERE YOU WILL WORK: Our Human Resources Team encourages a culture of continuous learning and improvement, with a focus on driving innovation and achieving operational excellence. We offer a dynamic and stimulating work culture, as employees are part of a greater team and purpose that collaborates with different departments, brands and business units. JOB SUMMARY Reporting to the Senior Manager, Human Resources, the Associate Manager serves as the sole on-site HR representative and supports the Distribution facility. This is a full-cycle HR role, responsible for the primary elements of the employee life cycle, from talent acquisition and onboarding through development, mobility, compliance, engagement, employee relations, performance management, L&D and offboarding. The Associate Manager will work closely with the People Services Departments (Payroll, Compensation, Benefits, HRIS, and Learning) and other HRBPs to deliver timely solutions and consistent employee experience.

Requirements

Bachelor’s degree/Advanced degree and/or a Human Resources certification preferred (e.g., SHRM).
Impeccable integrity, transparency, and willingness to both give and receive candid feedback are vital for enhancing leadership capabilities and driving business performance.
Strong interpersonal, communications listening and consultative skills (verbal and written).
Ability to handle complex, sensitive, and confidential situations.
Highly motivated, organized, self-starting individual who is comfortable being the only HR presence on site and resourceful in building strong partnerships with People Services and HRBP teams to get things done.
Ability to manage multiple work streams simultaneously, balancing day-to-day priorities with longer-term initiatives in a fast-paced environment.
Comfortable with shifting priorities and rapid changes.
Strong business acumen and ability to understand business issues and implications is a must.
Strong analytics and problem-solving skills.
Knowledge of supply chain (logistics and/or warehouse operations).
Ability to interact efficiently across all organizational levels.
Proficiency in the MS Office Suite is expected, with advanced capability in Excel and PowerPoint; proficiency in TEAMS is highly valued.
Experience utilizing Success Factors or comparable HRIS platforms for transaction processing and data management is required.

Nice To Haves

Lean Six Sigma certification is desired but not required.

Responsibilities

Act as the first point of contact for the HR team, partnering with business leaders to encourage a People First culture, clear communication, and prompt issue resolution.
Work in close collaboration with the Senior Manager, Human Resources on day-to-day site priorities, projects, employee relations issues and engagement initiatives aligned to global and regional HR and supply network objectives.
Partner with managers and supervisors on employee relations matters and work closely with Senior Manager, Human Resources, to determine the appropriate timely resolution.
Investigate concerns, evaluate options, and make recommendation to resolve employee issues and complaints.
Support full-cycle recruiting for hourly roles and select professional positions, including sourcing and screening candidates, coordinating interviews, and supporting offer and pre-employment screening processes.
Facilitate onboarding, including New Hire Orientation, completion of required paperwork (including drug testing and I-9), and 30-60-90-day check-ins.
Support the Corporate Talent Acquisition team with onboarding and executing key activities related to the Hajimari Summer Internship Program.
Work in strong partnership with HR colleagues in New Jersey and New York on strategic initiatives, offering meaningful insights and contributions.
Promote a value-enhancing culture and actively support the diversity, equity, and inclusion roadmap.
Collaborate with the facility managers, supervisors and employees on supply chain process improvement initiatives, including Lean Six Sigma.
Update and monitor HR dashboards to deliver real-time workforce analytics and insights.
Assist with implementing corporate compliance requirements and local HR policies and procedures.
Maintain awareness of employment law developments and changes in applicable regulations.
Complete other duties and special projects as assigned.