Associate Manager, Global Community

Razer Inc.•Irvine, CA

2d•$70,200 - $117,000

About The Position

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Requirements

BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience.
3-5 years of experience in community management or social media marketing
Fluent English is a must and (favorably) an additional second language
Understanding of community management and engagement best practices with some hands-on experience building out short-form video content
Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming/pop-cultural references
Ability to work in a fast-paced environment, focusing on generating business results
Ability to work with global teams across multiple time zones and cultures
Must be a gamer

Nice To Haves

an additional second language

Responsibilities

Manage day-to-day communications on the social media channels of Razer (Instagram, Discord and TikTok) to grow the engagement and size of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
Create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement.
Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy as part of go-to-market efforts, which include content/campaign planning and creation.
Develop and optimize Razer’s community and content playbook to ensure effective execution.
Maintain relationships and build out UGC content with content creators through active outreach efforts.
Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery.
Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement.
Perform ad-hoc department administrative duties as required.