Associate Manager, Foundry Sales Operations

Samsung Semiconductor • San Diego, CA

6d • Onsite

About The Position

Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do
Process and manage orders, verifying pricing, working with Logistics. Monitor revenue, process RMA’s, sample requests, create invoices for certain accounts as needed and resolve other daily sales operations issues.

Requirements

• Bachelor’s degree
• 3-5 years of experience in semiconductor industry or supply chain or sales operations field
• Strong data analysis skills and attention to detail
• Proficient Excel, Word, and PowerPoint
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts

Nice To Haves

• Korean speaking/writing is preferred.
• Manufacturing and supply chain management experience is plus.

Responsibilities

• Support foundry account managers, HQ and customers-answer questions, resolve issues.
• Customer order and delivery schedule management. Track and manage customer purchase orders, including expediting orders, verifying pricing, working with logistics team to ensure product is shipped quickly and efficiently to customers.
• Monitor revenue and resolve credit issues with customers and Samsung’s credit department.
• Responds to customer inquiries of delivery status, shipments, RMA, and others.
• Partner with Account Managers to establish new accounts/engagements.
• Aggregate customer and sales forecast; enter data into the Demand Planning system.
• Monitor and process all RMA requests and discrepant returns.
• Create, enter and invoice customer orders through SAP.
• Prepare and provide reports to management.

Benefits

• Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
• Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
• Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
• Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
• Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
• Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees