Associate Manager, Channels Operations

Lionsgate•Santa Monica, CA

1d•$70,000 - $80,000

About The Position

The Associate Manager, Channels Operations (Diginet, FAST, SVOD) oversees the daily execution, accuracy, and reliability of programming and content operations across digital broadcast and streaming environments. The role ensures schedules, media assets, and metadata are delivered accurately to internal systems and external partners to support reliable on-air and in-platform performance. The position maintains operational excellence across workflows including playout scheduling, ad integration, cue point management, metadata delivery, and affiliate content distribution. It works with cross-functional teams to connect programming strategy with technical execution and support a consistent, compliant, high-quality viewer experience.

Requirements

At least 3 years of experience in television or digital channel operations, scheduling, or playout management.
Deep understanding of playout systems, traffic workflows, and EPG (Electronic Program Guide) delivery processes.
Experience managing FAST and/or SVOD channel operations, including asset preparation, metadata validation, and cue point insertion.
Strong technical aptitude and ability to troubleshoot and resolve scheduling or playout issues quickly and effectively.
Excellent organizational skills and attention to detail, with the ability to manage multiple deadlines in a fast-paced environment.
Effective communication and collaboration across cross-functional teams, including Programming, Partner Relations, and Engineering.
Proactive problem-solving approach and commitment to operational accuracy, efficiency, and continuous process improvement.

Nice To Haves

Knowledge of ad trafficking workflows and digital distribution requirements is highly preferred.
Prior experience with Amagi.
Knowledge of Standards & Practices (S&P) implementation.
Experience with avail creation for third-party platforms.
Ability to optimize and update workflows based on business needs.
Understanding of the current Connected TV (CTV) media landscape, including AVOD, SVOD, and FAST channel offerings.
Passion for TV and film.

Responsibilities

Ensure daily program schedules are accurately entered into playout and scheduling systems.
Deliver finalized schedules to the Trafficking team and confirm all ad media is properly ingested.
Verify ad schedules and programming grids merge correctly for seamless on-air playback.
Distribute XML schedules to EPG vendors accurately and on time.
Manage delivery and availability of Affiliate Bonus titles, ensuring content readiness and deadlines are met.
Troubleshoot scheduling or playout issues and communicate updates across internal teams.
Support Single IP channel publishing and day-to-day maintenance of FAST channels.
Assist with new channel launches, including asset requests, metadata submission, and required documentation.
Identify, time, and insert cue points for ad breaks to optimize monetization and viewer experience.
Gather, organize, and upload program artwork and related assets to partner platforms.
Collaborate with the Director of Operations on metadata collection, validation, and delivery to ensure platform compliance.
Partner with cross-functional teams to maintain smooth operations and consistent channel presentation.
Work with internal teams on the curation of SVOD add-on channels across platforms.
Assist with onboarding new platforms carrying Lionsgate add-on channels.
Ensure content parity across channels and platforms.