Associate Manager, Accounting Transactions

Mary Kay•Town of Addison, WI

5d•Onsite

About The Position

Leads the Accounts Payable and Travel Accounting processes in accordance with Company policies, ensuring vendors are paid accurately and timely, expenses are reimbursed properly, and transactions are recorded properly in the financial systems in accordance with both internal company policy and Generally Accepted Accounting Principles (GAAP). Accounts Payable Operations Lead end-to-end AP operations across PeopleSoft and JDE, ensuring accurate and timely processing of invoices, credit memos, and payments (ACH, wires, checks, cards). Manage exception handling, aging, and resolution of vendor and internal inquiries. Oversee outsourced AP team (BPO), including SLA/KPI performance, queue management, escalations, quality reviews, and continuous improvement. Policy, Controls & Compliance Own and enforce AP, Travel & Expense, and Card program policies, ensuring they are current, practical, and well communicated. Maintain strong internal controls (e.g., segregation of duties, approvals, vendor master integrity, duplicate prevention, audit readiness). Ensure compliance with regulatory requirements (e.g., 1099/1042 reporting, escheatment, sanctions). Support audits and investigations related to compliance, misuse, or fraud. Financial Close & Reporting Ensure timely and accurate month-end close, including accruals, reconciliations, and subledger-to-GL alignment. Prepare and analyze key metrics (e.g., aging, DPO, discount capture, exception rates, rebate performance, policy compliance). Monitor spend trends, overpayments, and debit balances. Systems & Process Improvement Act as business owner for AP, Travel, and Card systems (PeopleSoft, JDE, expense tools). Drive system enhancements (e.g., OCR, e-invoicing, RPA, mobile payments) and lead UAT and adoption. Maintain SOPs, documentation, and training materials; ensure templates and communications are up to date. Identify and implement process improvements to increase efficiency, automation, and user experience. Travel Expense & Card Program Ownership Lead Travel & Expense accounting, ensuring compliant and timely expense processing. Oversee Purchasing Card (P-Card) and Travel Card programs, including governance, compliance, and performance optimization. Manage card program lifecycle: bank relationships, contract terms, rebates, limits, controls, and fraud monitoring. Ensure proper user access, hierarchy management, and segregation of duties. Stakeholder & Supplier Management Partner cross-functionally with Procurement, Treasury, FP&A, Tax, IT, and business units to ensure alignment on spend management and payment practices. Serve as primary AP and Travel subject matter expert and escalation point. Manage vendor and banking relationships, including onboarding, disputes, and adoption of digital tools (e-invoicing, portals). Team Leadership Lead onshore and offshore teams, including coaching, workload balancing, and coverage planning. Drive performance through KPIs, service delivery standards, and continuous improvement initiatives. This job requires on-site work at our Global Headquarters in Addison, TX.

Requirements

5 + years in accounts payable and travel accounting
1+ years of supervisory experience
Bachelor/University Degree in Accounting.
Demonstrated ability to work effectively in a matrixed organization with multiple stakeholders and reporting relationships.
High level of integrity and discretion when handling confidential financial, transactional, and audit information.
Strong verbal and written communication skills, with the ability to engage effectively across all levels of the organization and with external partners.
Excellent organizational and time management skills, able to manage competing priorities and multiple projects.
Experience developing, reviewing, and improving policies and procedures with a strong internal controls mindset; able to identify risks and recommend solutions.
Leverages technology and automation to improve processes and productivity; understands financial systems, integrations, and associated risks.
Ability to translate data into clear, actionable insights; builds compelling narratives using data to influence decision-making.
Builds strong relationships through collaboration, active listening, and delivering fact-based recommendations aligned to business goals.

Responsibilities

Lead end-to-end AP operations across PeopleSoft and JDE, ensuring accurate and timely processing of invoices, credit memos, and payments (ACH, wires, checks, cards).
Manage exception handling, aging, and resolution of vendor and internal inquiries.
Oversee outsourced AP team (BPO), including SLA/KPI performance, queue management, escalations, quality reviews, and continuous improvement.
Own and enforce AP, Travel & Expense, and Card program policies, ensuring they are current, practical, and well communicated.
Maintain strong internal controls (e.g., segregation of duties, approvals, vendor master integrity, duplicate prevention, audit readiness).
Ensure compliance with regulatory requirements (e.g., 1099/1042 reporting, escheatment, sanctions).
Support audits and investigations related to compliance, misuse, or fraud.
Ensure timely and accurate month-end close, including accruals, reconciliations, and subledger-to-GL alignment.
Prepare and analyze key metrics (e.g., aging, DPO, discount capture, exception rates, rebate performance, policy compliance).
Monitor spend trends, overpayments, and debit balances.
Act as business owner for AP, Travel, and Card systems (PeopleSoft, JDE, expense tools).
Drive system enhancements (e.g., OCR, e-invoicing, RPA, mobile payments) and lead UAT and adoption.
Maintain SOPs, documentation, and training materials; ensure templates and communications are up to date.
Identify and implement process improvements to increase efficiency, automation, and user experience.
Lead Travel & Expense accounting, ensuring compliant and timely expense processing.
Oversee Purchasing Card (P-Card) and Travel Card programs, including governance, compliance, and performance optimization.
Manage card program lifecycle: bank relationships, contract terms, rebates, limits, controls, and fraud monitoring.
Ensure proper user access, hierarchy management, and segregation of duties.
Partner cross-functionally with Procurement, Treasury, FP&A, Tax, IT, and business units to ensure alignment on spend management and payment practices.
Serve as primary AP and Travel subject matter expert and escalation point.
Manage vendor and banking relationships, including onboarding, disputes, and adoption of digital tools (e-invoicing, portals).
Lead onshore and offshore teams, including coaching, workload balancing, and coverage planning.
Drive performance through KPIs, service delivery standards, and continuous improvement initiatives.