Associate Localization Program Manager

Salesforce•San Francisco, CA

1d•Hybrid

About The Position

The Associate Localization Program Manager on Salesforce’s Tech COO Localization team helps ensure that Salesforce products deliver a high-quality user experience for international customers. The role partners with engineers, product teams, and localization experts to improve scalable localization processes, manage product releases and technical projects, and support global readiness. It is suited to a technically minded localization professional who is ready to grow and contribute in a fast-paced product environment. The position is based in San Francisco with a hybrid work arrangement.

Requirements

2–3 years of hands-on localization project or program management experience.
Bachelor’s degree in a field related to language, management, localization, or technology, or equivalent experience.
Strong technical understanding of localization and internationalization principles.
Ability to learn new technologies and tools rapidly.
Enthusiasm for AI-based tools.
Proficiency with common file formats such as XML, HTML, JSON, Markdown, and XLIFF.
Experience with version control systems such as Git.
Excellent written and verbal communication skills.
Ability to multitask in a fast-paced environment.
Passion for languages, high energy, and a positive, collaborative attitude.

Nice To Haves

Demonstrated experience using AI-powered tools to automate tasks.
Experience or exposure to Translation Management Systems (TMS) and project management methodologies.

Responsibilities

Partner with team members to improve product localization delivery, with a focus on upstream development efficiencies.
Support assigned product teams to deliver efficient, timely, high-quality localization releases for international customers.
Manage scalable localization handoffs and deliveries, maintaining communication with vendors and project stakeholders.
Collaborate with engineers to automate processes and integrate AI-based tools to improve productivity.
Manage end-to-end technical localization projects, including scope, scheduling, and execution.
Lead quality assurance processes, troubleshoot and fix bugs, and identify ways to scale testing.
Document workflows and best practices and share insights with the team.
Educate product, engineering, and design teams on localization best practices so localization is incorporated early in development.