Associate Librarian

SLC Public Library•Salt Lake City, UT

2d•Onsite

About The Position

Associate Librarians at the Salt Lake City Public Library perform reference, circulation, customer service, and location-support work. They lead or assist with library programming and outreach, provide in-depth reference and instruction, readers’ advisory, and help patrons use computers and technology. The role involves serving a diverse population, interpreting Library policies, and responding to patron needs in person, by telephone, and electronically. The position also supports collection maintenance, displays, circulation and material-placement processes, and may involve cash transactions, mentoring and training staff, supporting volunteers, participating in committees and workgroups, or serving as acting or in-charge manager in a department manager’s or librarian’s absence. Work is performed in an urban library environment at Library branches across Salt Lake City. This is a part-time position of 18 or 19 hours per week, with evenings and weekends required. The starting pay is $27.30 per hour, with compensation commensurate with experience.

Requirements

Completion of a bachelor’s degree and one year of related job experience, or an equivalent combination of education and experience demonstrating relevant background and knowledge.
Enthusiasm for working with the public and a solid foundation in customer service skills.
Excellent written and verbal communication, including presentation skills.
Ability to work with teams and motivate and negotiate with diverse individuals and groups.
Intermediate knowledge of operating a computer and programs.
Ability to work days, nights, or weekends as scheduled; evenings and weekends are required for this part-time schedule.
If travel is required for Library purposes, must have transportation; if using a personal vehicle, must maintain state-required insurance.
Ability to lift and carry library materials up to 50 pounds and push and pull library carts.
Good hand mobility and coordination.

Nice To Haves

General knowledge or experience with collection maintenance.
Spanish-language skills and/or skills in another non-English language.

Responsibilities

Provide high-quality customer service and respond to patron inquiries.
Provide in-depth reference and instruction, readers’ advisory, and assistance with computers and technology.
Interpret Library rules, policies, and procedures for the public; handle challenging patron interactions or customer-service problems as needed.
Build positive working relationships with staff, patrons, volunteers, and vendors.
Accept and complete assignments from supervisors, managers, or other Library staff professionally and promptly.
Assist with or deliver library programs and services under the supervision of the designated coordinator and with supervisor or manager approval; participate in outreach activities as assigned.
Take a leadership role in committees and workgroups aligned with strategic goals.
Support collection maintenance as assigned.
Create and maintain library displays using materials, art, bulletin boards, graphics, or other objects as appropriate.
Mentor and train staff and take leadership roles on assigned committees or workgroups.
Assist the manager with filling vacancies, supervise or support the location’s volunteer program, or act as in-charge manager during the absence of the Department Manager or Librarian, as assigned.
Check in and check out materials, process patron hold requests, assist with account activity and fines, and handle cash transactions if required.
Sort and shelve library materials, retrieve materials from library book drops, and use automated material handlers as needed.
Perform other duties as assigned or required.