Associate, Junior Broker & Administration

HUB International•Yellowknife, NT

1d•Onsite

About The Position

This is an entry-level opportunity for someone who wants to build a career in the insurance industry from the ground up. Based in our Yellowknife office, this role blends broker support with administrative and reception duties, making it a great fit for someone who is organized, client-focused, and ready to work toward their insurance license. You will work alongside experienced advisors and play a key role in keeping the branch running smoothly.

Requirements

Working toward or open to obtaining a General Insurance license (NWT/Nunavut); existing Level 1 license is a strong asset
Previous experience in a client-facing, administrative, or office support role
Strong attention to detail and comfort working with data and reports
Organized and able to manage multiple priorities in a branch environment
Clear, professional communication with clients and colleagues
Comfortable working independently while supporting a small team

Responsibilities

Support personal lines brokers with day-to-day service activities, including coverage inquiries, policy changes, renewals, and client documentation
Provide backup broker support when the primary advisor is on vacation or leave
Manage front-desk and reception duties, including greeting clients and handling incoming calls
Maintain and monitor Data Control Reports, including Not Yet Renewed, Unbilled, In Process, PRBR Corrections, and Accounting Activities
Enter client information, activities, and notes accurately into the brokerage management system
Take and record claim information, submit to the insurance company, and flag to the appropriate team
Assist with accounts receivable collection and management
Participate in branch sales and marketing initiatives as directed
Work toward obtaining your insurance license, with support from the team