Member IT Services - Associate IT Business Systems Analyst

Mohawk Medbuy Corporation (MMC)•Toronto, ON

3d•CA$53,736 - CA$67,170•Hybrid

About The Position

The Associate IT Business Systems Analyst role serves as the bridge between business challenges and technological solutions. This role requires an adept understanding of business needs, analyzing processes, and designing systems that enhance productivity, efficiency, and overall business performance, while having a keen eye for detail and a strong grasp of both technical and business domains. They are responsible for ensuring that business requirements are effectively translated into workable technological solutions and critical to ensuring that technology investments deliver the intended business value to MMC Customers and support MMC's organizational goals.

Requirements

High-quality written and verbal communication skills
Strong interpersonal skills along with an attention to detail, including the ability to prepare and deliver process documentation, specifications, etc.
Demonstrated commitment to exceptional customer service
Work independently, setting goals, and meeting timelines
Strong analytical and problem-solving skills
Ability to balance multiple work demands in a fast-paced environment with frequently changing priorities
College Diploma in IT, Computer Science, Business Analysis, Business or equivalent experience
1-3 years’ of progressive work experience in Information Systems and Technology or similar team
Excellent working knowledge of the Microsoft Office tools suite.
Working towards Business Analyst or Project Management certification/Designation
Experienced in providing business end user support.
Ability to work with multi-functional teams.

Nice To Haves

Experience working in supply chain and/or non-public sector organization.
University Degree in IT, Computer Science, Business Analysis.

Responsibilities

Participates in small and medium-sized IT Business system initiatives in areas of responsibility.
Gathering and documenting business requirements from stakeholders.
Participate in meetings with project teams and stakeholders.
Provide end user support to optimize IT business solutions.
Provide quality assurance of documentation, testing, configuration and development completed by third parties.
Provide ongoing support and maintenance for implemented systems, troubleshoot issues, and make necessary adjustments or upgrades.