Associate IT Business Analyst

Jack Link's Protein Snacks•Minneapolis, MN
•$65,000 - $75,000

About The Position

The Associate IT Business Analyst partners with business owners to identify business system opportunities and support existing applications. The role works with business and technical teams across multiple technologies and is intended for a candidate recognized as an emerging subject matter expert. The Associate IT Business Analyst must be comfortable in a fast-paced, team environment, manage relationships effectively with people at all organizational levels, and make challenging decisions. The position establishes relationships with Sales and Customer Finance, supports sales-related technologies such as SAP and Salesforce, and contributes to implementations, projects, enhancements, and day-to-day support. It also supports sales-related AI projects, including training and adjusting AI models, and performs system configuration, testing, documentation, and project planning activities. The role requires 10% travel. The work environment is a plant/office setting with varying temperatures and noise levels, including potential exposure to moving manufacturing equipment and wet or slippery floors; most work is conducted in a climate-controlled office. Physical demands include regular sitting, hand use, and talking or hearing; occasional standing, walking, reaching, and lifting or moving up to 25 pounds; and close vision.

Requirements

  • Bachelor’s degree in a computer-related field or equivalent work experience.
  • Knowledge and experience with SAP modules, Salesforce, PowerBI, and/or other applications relevant to the business area.
  • At least 1 year of Business Application experience.
  • At least 1 year of experience implementing and supporting business systems.
  • Excellent verbal and written communication skills, with the ability to work effectively with all levels of management and team members.
  • Working knowledge of key business processes and the applications deployed to enable them.
  • Cross-functional experience with other SAP business areas.
  • Proficiency with project management principles.
  • Understanding of current and emerging IT technologies.
  • Hands-on experience with Microsoft Azure AI Tools.
  • Skill in testing and documentation using accepted methodologies.
  • Ability to provide input to scope, plan, and estimate projects.
  • Expertise in defining detailed business requirements.
  • Ability to effectively communicate technical information to non-technical personnel.
  • Ability to travel as required; the posting states 10%.

Nice To Haves

  • Master’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  • At least 1 year of experience with SAP modules, Salesforce, PowerBI, and/or other applications relevant to the business area.

Responsibilities

  • Establish strong business partner relationships with Sales and Customer Finance functional areas.
  • Work with IT BRM Sales to understand new business requirements and provide recommendations.
  • Provide functional support for sales-related technology, including SAP, Salesforce, and other applications, for implementations, projects, enhancements, and day-to-day support.
  • Begin to scope and plan sales-related IT projects that improve business processes.
  • Deliver projects within budget and on time, within the scope defined by the Statement of Work.
  • Define functional and technical specifications as required.
  • Support sales-related AI projects, including training and adjusting AI models.
  • Perform system configuration in sales-related technologies, including SAP, Salesforce, and other applications.
  • Create and complete testing scenarios in the specified business area.
  • Perform other duties as assigned.

Benefits

  • Annual incentive and program-specific awards may be available.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Life insurance.
  • Disability insurance.
  • 401(k) participation.
  • Paid holidays.
  • Paid time off.
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