Associate, Investment Operations & Business Administration

Santander • Miami, FL

1d • $63,750 - $110,000 • Onsite

About The Position

The Associate, Investment Operations & Administration has a broad knowledge of the business and acts as the first point of reference for day-to-day queries as well as serves as a liaison to related areas. They work on activities and projects involving committees and/or senior management and may sometimes include the end-client. The incumbent focuses on maintenance and implementation of policies and procedures, while building towards becoming an area expert.

Requirements

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred
• 5+ Years Experience in Investment Industry either in Operations, Back Office support or field Financial Consulting or equivalent. - Required.
• Thorough working knowledge of the operational aspects of transactions and products.
• Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
• Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.
• Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
• Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Knowledge of and ability to bring a reported problem to successful resolution.
• Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.
• FINRA (Financial Industry Regulatory Authority): BA team - 7, 63, 65 or 66 (some need for 24) required - Required.
• FINRA (Financial Industry Regulatory Authority): Ops team FINRA 7 and 66 and Life and Health insurances required - Required.
• Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Acts as an escalation point of contact for client issues or inquiries.
• Serves as a key subject matter expert and may oversee a small team as player/coach.
• Establishes, builds & maintains effective working relationships with key partners internal and external to the organization.
• Seeks to understand client’s business needs and deliverables.
• Responds to client issues, anticipates client needs.
• Drives the engagement of other partners as appropriate to solve client inquiries/issues.
• Identifies potential risks.
• Seasoned professional contributor with full ownership for one or more processes, projects or procedures.
• Works independently with limited supervision.

Benefits

• A fair and competitive rewards package that reflects the impact you create and the value you deliver.
• Benefits are designed to support you, your family and your well-being, now and into the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level