Associate Instructor

BeyondTrust • Toronto, ON

19d

About The Position

The Associate Instructor is a junior instructional role within BeyondTrust University, designed to develop foundational skills in technical training delivery and course support. Working closely with senior Instructors and the broader Education team, the Associate Instructor learns the tools, platforms, and product knowledge needed to contribute effectively to training delivery while building proficiency in learner engagement and curriculum support. This role is designed to develop individuals toward the instructor role and, longer term, into Senior Instructor positions based on capability growth and performance.

Requirements

• Bachelor's degree or international equivalent, or equivalent combination of education and relevant experience.
• 0–2 years of professional experience, including internships, co-op placements, academic teaching roles, or applicable project experience.
• Strong communication and interpersonal skills, with comfort presenting or facilitating in front of groups.
• Willingness and ability to learn technical concepts and enablement tools at pace.
• Strong organizational skills and attention to detail.
• Comfort working in a fast-paced, evolving environment.

Nice To Haves

• Internship, co-op, or academic experience in training, education, or instructional facilitation.
• Exposure to software, SaaS, or cybersecurity environments.
• Familiarity with IT principles, networking, or technical subject matter.
• Experience with virtual delivery tools such as Zoom, Teams, or similar platforms.

Responsibilities

• Shadow and co-teach courses with more experienced Instructors, progressively taking on greater delivery responsibility as proficiency develops.
• Support the delivery of training to customers, partners, and employees under the guidance of Senior Instructors.
• Assist in assessing individual and group training needs for assigned courses.
• Gather and consolidate post-session feedback to support continuous improvement of training content and delivery.
• Build working relationships with learners and stakeholders by providing reliable, professional support.
• Actively build knowledge of BeyondTrust software product lines and underlying technical concepts.
• Proactively use other knowledge channels such as KB articles, Teams chats, and technical documentation.
• Learn and apply team processes, instructional tools, and delivery platforms (e.g., Zoom, Teams, LMS).
• Seek coaching and feedback from Senior Instructors to accelerate skill development.

Benefits

• Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
• We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level