Associate Installation Project Manager

STERIS•Plymouth, MN

2d•Remote

About The Position

The Associate Installation Project Manager works closely with the Senior Manager Installation & Renovation Services and leads basic to moderately complex installations within an assigned territory. The role provides project management and installation services to support customer satisfaction and is remote based. The position oversees project costs, resources, schedules, risks, execution plans, financial reporting, documentation, and communication with customers and management. It coordinates installers, subcontractors, service representatives, sales representatives, and other stakeholders to support quality installation, equipment start-up, customer training, and a seamless transition to service. The role also identifies and resolves project issues, manages scope changes and change orders, and builds relationships with customers, contractors, consultants, trade personnel, and code enforcement officials.

Requirements

Associate degree in Engineering or Construction Management and one year of field experience or experience in a related service role; alternatively, a high school diploma or GED and at least four years of related field experience.
Strong problem-solving ability.
Exceptional analytical skills, including the ability to analyze data, draw conclusions, and develop recommendations.
Exceptional interpersonal skills, including communication, networking, relationship-building, negotiation, and building influence.
Executive presence and the ability to interact with and influence executive-level hospital groups in presentations and issue resolution.
Demonstrated financial acumen and the ability to develop and analyze financial data.
Comfort working in a fast-paced, fluid environment.
Creative and strategic thinking, including willingness to brainstorm with colleagues and partners.
Ability to work as a team player.
Computer skills and experience with Microsoft applications, project management tools, the internet, intranet, and business reporting tools.
Ability to travel up to 25% of the time, including nights and weekends.

Nice To Haves

Project management experience is strongly preferred.

Responsibilities

Plan, organize, direct, and control installation and subcontracting costs for assigned projects.
Coordinate resources to ensure timely and cost-effective installation and project completion.
Perform risk assessments and develop project execution plans, work breakdown structures, and schedules in accordance with plans and specifications.
Confirm with customers that project expectations will be met or exceeded through execution of the plan.
Maintain project cost allocations in financial reporting systems and communicate financial and physical project status to management.
Maintain project management documentation, including correspondence, requests for information, and timelines.
Produce communications that meet company standards.
Provide installers and subcontractors with detailed scopes of work and instructions, and verify their understanding of project expectations.
Ensure appropriate product training is available or implemented to address installation skill gaps among in-house or subcontractor staff.
Routinely walk job sites and attend progress and coordination meetings to ensure quality installation.
Proactively evaluate potential job-site problems and take action to limit negative outcomes.
Resolve disputes through negotiation without unnecessary escalation.
Estimate or negotiate work outside the original scope and identify opportunities for improvement that may result in value-added change orders.
Pursue, secure, and close change orders for equitable contract adjustments.
Coordinate equipment start-up with the Field Service Representative and District Service Manager.
Notify the Sales Representative when equipment is ready for customer in-service training.
Ensure completion documentation is finished and the transition to service is seamless.
Develop and maintain relationships with customers, consultants, prime contractors, subcontractors, and trade personnel.
Communicate with architects, equipment planners, and consultants to influence equipment recommendations and specifications related to installation.
Develop working relationships with Federal, State, and Local code enforcement officials to define installation requirements for company equipment.
Hold licenses as necessary to support equipment installation.
Provide feedback to Sales, Service, Marketing, and Manufacturing regarding product or process quality issues.