Associate Installation Project Manager

STERIS Corporation•Plymouth, MN
•$68,750 - $88,825•Remote

About The Position

The Associate Installation Project Manager leads basic to moderately complex installations within an assigned territory, providing project management and installation services to support customer satisfaction. This is a remote-based position and works closely with the Senior Manager, Installation & Renovation Services. The role manages project planning, costs, resources, schedules, risks, customer expectations, documentation, and installation quality. It also coordinates equipment start-up and customer training, handles scope changes and contract adjustments, and builds relationships with customers, contractors, consultants, sales, service, and relevant code enforcement officials. Travel of up to 25% is required, including nights and weekends.

Requirements

  • Associate degree in Engineering or Construction Management and one year of field experience or experience in a related service role; alternatively, a high school diploma or GED and at least four years of related field experience.
  • Strong problem-solving ability.
  • Exceptional analytical skills, including analyzing data, drawing conclusions, and developing recommendations.
  • Exceptional interpersonal skills, including communication, networking, relationship-building, negotiation, and influencing.
  • Executive presence and ability to interact with and influence executive-level hospital groups in presentations and issue resolution.
  • Financial acumen and ability to develop and analyze financial data.
  • Ability to work in a fast-paced, fluid environment.
  • Computer skills, including experience with Microsoft applications, project management tools, the internet, intranet, and business reporting tools.
  • Ability to travel up to 25% of the time, including nights and weekends.

Nice To Haves

  • Project management experience is strongly preferred.
  • Creative and strategic thinking, including enjoyment of brainstorming with colleagues and partners.
  • Team-player approach.

Responsibilities

  • Plan, organize, direct, and control installation and subcontracting costs for assigned projects.
  • Coordinate resources to ensure timely and cost-effective installation and project completion.
  • Conduct risk assessments and develop project execution plans, including work breakdown structures and schedules, consistent with plans and specifications.
  • Confirm with customers that project execution will meet or exceed their expectations.
  • Maintain project cost allocations in financial reporting systems and communicate project financial and physical status to management.
  • Maintain project management documentation, including correspondence, requests for information, and timelines.
  • Produce high-quality communications in accordance with company standards.
  • Provide installers and subcontractors with detailed scopes of work and instructions, and verify their understanding of project expectations.
  • Ensure product training is available or implemented to address skill gaps among in-house and subcontractor staff.
  • Walk job sites and attend progress and coordination meetings to ensure quality installation of products.
  • Identify potential job-site problems and initiate actions to limit negative outcomes.
  • Use negotiation skills to resolve disputes without escalation.
  • Estimate or negotiate work outside the original scope and identify opportunities for improvements and value-added change orders.
  • Pursue, secure, and close change orders for equitable contract adjustments.
  • Coordinate equipment start-up with a Field Service Representative and District Service Manager.
  • Notify the Sales Representative when equipment is ready for customer in-service training, complete job documentation, and ensure a seamless transition to service.
  • Develop and maintain relationships with customers, consultants, prime contractors, subcontractors, and trade personnel.
  • Communicate with architects, equipment planners, and consultants to influence equipment recommendations and specifications related to installation.
  • Develop working relationships with federal, state, and local code enforcement officials to define installation requirements; hold licenses as needed to support equipment installation.
  • Provide feedback to Sales, Service, Marketing, and Manufacturing concerning product or process quality issues.

Benefits

  • Competitive pay.
  • Annual merit review and incentive plans.
  • Company-provided credit card and laptop.
  • Business travel and related expenses paid.
  • Medical, vision, prescription, dental, and life insurance.
  • 401(k) with company match.
  • Paid vacation time and paid holidays.
  • Hands-on training and development.
  • Tuition assistance.
  • Parental leave and adoption assistance.
  • Opportunities for advancement.
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