Associate Inside Sales Manager

Labcorp•Madison, WI

2d•$65,000 - $80,000•Remote

About The Position

Labcorp is seeking a remote Associate Inside Sales Manager to join our team in supporting the West Coast Sales Team. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. From drug discovery to clinical trial testing and diagnostic development and commercialization, today’s Labcorp combines the innovations of more than five decades supporting our biopharma partners in bringing new therapies to patients. Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!

Requirements

Bachelor’s degree in Business, Marketing, Healthcare, Communications, or a related field
Internship, co-op, or academic project experience (e.g., summer internship) demonstrating exposure to sales, customer engagement, or business operations
Foundational understanding of sales concepts, lead generation, or customer relationship management
Demonstrated interest or experience in social selling and digital engagement tools (e.g., LinkedIn)
Basic proficiency in Microsoft Office (Excel, Word, PowerPoint) or similar tools
Demonstrated experience working collaboratively in a team environment and building positive working relationships

Nice To Haves

Bachelor’s degree in life sciences
Prior internship experience in the Labcorp Early Development, sales, business development, marketing, customer success, or a related field
Exposure to CRM tools (e.g., Salesforce) or similar systems through coursework or internship experience
Experience prospecting, pipeline development, or customer engagement strategies
Familiarity with social selling techniques and digital outreach strategies
Demonstrated ability to present ideas, influence outcomes, or communicate value propositions in academic or internship settings
Interest in healthcare, diagnostics, or laboratory operations
Evidence of goal-oriented performance (e.g., academic achievements, project outcomes, internship contributions)
Self-motivated with a willingness to learn, take initiative, and adapt in a fast-paced environment
Strong problem-solving skills with the ability to assess situations and propose thoughtful solutions
High level of professionalism and accountability in completing tasks and meeting expectations
Strong organizational skills with the ability to manage multiple tasks, prioritize work, and meet deadlines
Analytical mindset with the ability to interpret basic data and identify trends or insights
Strong verbal and written communication skills, with the ability to engage professionally via phone, email, and virtual platforms
Strong collaboration skills to partner with Business Development Directors on territory planning and opportunity development
Customer-focused mindset with the ability to set and manage expectations effectively
Ability to work cross-functionally with internal teams to deliver high levels of customer satisfaction
Professional business acumen with the ability to navigate client conversations at varying levels
Adaptability and willingness to take on additional responsibilities in a dynamic sales environment

Responsibilities

Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan
Develop Social Selling techniques and tools to reach clients through digital channels sharing information including the Labcorp services, web conferences, industry meetings, Subject Matter Expert news, etc.
Develops sales cadence to achieve objectives and sales plan; creates and follows up on leads
Collaborates in joint targeting with aligned sales Business Development Directors and dedicates prospecting effort in targeted territory to help fill sales funnel
Use of prospecting tools to support prospecting efforts
Sells the business unit’s capabilities and differentiation frameworks (by phone, web meetings, conferences, etc.)
Maintains frequent email and phone contact with clients to grow and expand business relationships
Collaborates effectively with Business Development Directors in business unit to develop territory plan; brings potential opportunities to their attention
Effectively transfers opportunities and client information to Business Development Directors
Handles inbound client calls, qualifies leads and, if appropriate, grows client relationships at the appropriate levels
Establishes and manages customer expectations
Collaborates with companywide resources to achieve superior customer satisfaction
Uses Salesforce.com to manage internal communication and document territory and client information as required for the business unit
Responsible for Opportunity Management and accurate pipeline forecasting
Discusses weekly sales activity with line manager
Timely submission of expense reports for reimbursement on approval timelines
Travel up to 5% (3 weeks) – annual sales meeting and/or conference or industry event
Other duties as assigned