Associate Information System Specialist 3

Memphis Light, Gas and WaterMemphis, TN

About The Position

The Associate Information Systems Specialist 3 will install, maintain and support information systems hardware and/or software; write computer programs; and assist user areas as needed. Assist users in determining how or when to make changes to existing software and/or hardware for improved functionality or better utilization, develop/maintain operating instructions. Provide technical guidance and assistance concerning software and/or hardware applications and operations. Maintain MLGW computer software and/or hardware products/programs; maintain appropriate documentation. Place orders for new software, hardware, and/or services as required; assess new technology and integrate into MLGW's operation. Serve as a consultant with vendor representatives on software and hardware problems. Stay abreast of changes within the computer software and/or hardware fields. Operate Division vehicle and computer equipment. Perform other duties as directed.

Requirements

  • Valid driver's license from state of residence
  • Associate's degree in Information Systems, Electronic Engineering Technology, Computer Science or related field
  • 4 years of demonstrated knowledge and application of programming, operating systems, database and/or computer hardware/networking experience
  • Associate's degree with at least 12 hours of college accredited computer-related courses plus 4 years demonstrated knowledge and application of programming, operating systems, database and/or computer hardware/networking experience depending on expertise required (6 years’ experience for external candidates)
  • Programming skill proficiencies in COBOL II, ADS/O, Delphi, Visual Basic or other related languages
  • Operating systems proficiencies in Windows, WS, MVS communication systems such as VTAM, MVS utility programs such as TSO/E, TLMS, top Secret Security, CA7 and CA11
  • Database skill proficiencies in IDMSP or Oracle
  • Computer hardware/networking proficiencies and/or certifications such as CNE, CNA, MCSE, MCP, A-Plus, etc.
  • Programming skills and operating systems proficiencies with security systems or equivalent experience with similar systems; Casi Rusco Picture Perfect Access Control System, Westinghouse Access Control System, ABM Phoenix Alarm Monitoring System, DataCard Quick Works Identifications Card System, and Local and Remote CCTV Monitoring Systems

Responsibilities

  • Install, maintain and support information systems hardware and/or software
  • Write computer programs
  • Assist user areas as needed
  • Assist users in determining how or when to make changes to existing software and/or hardware for improved functionality or better utilization
  • Develop/maintain operating instructions
  • Provide technical guidance and assistance concerning software and/or hardware applications and operations
  • Maintain MLGW computer software and/or hardware products/programs
  • Maintain appropriate documentation
  • Place orders for new software, hardware, and/or services as required
  • Assess new technology and integrate into MLGW's operation
  • Serve as a consultant with vendor representatives on software and hardware problems
  • Stay abreast of changes within the computer software and/or hardware fields
  • Operate Division vehicle and computer equipment
  • Perform other duties as directed
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