Associate Informatics Technical Specialist (Boston)

Abbott • Boston, MA

3d • $50,700 - $101,300 • Remote

About The Position

Abbott is seeking an Associate Informatics Technical Specialist to provide technical expertise in the end-to-end delivery of AlinIQ Digital Health applications. The role is client-facing and requires strong communication, critical-thinking, and interpersonal skills to support high client satisfaction. This is a remote position; qualified candidates must currently live in the Boston area and within the territory, preferably near a major airport. The position requires travel up to 75% and a valid driver’s license.

Requirements

• Education in Computer Science, Information Systems, Biomedical Engineering, Medical Informatics, Hospital Informatics, or a related discipline.
• A valid driver’s license.
• Must currently live in the Boston area and within the territory; preferably near a major airport.
• Ability to travel up to 75%.
• Ability to execute assigned tasks independently with a high degree of commitment and quality.
• Technical proficiency with general business applications such as MS Office and MS Project or Smartsheet.
• Ability to train customers and convey best practices.
• Understanding of database applications and their use in business applications.
• Analytical mindset to understand processes and identify areas for improvement.
• Strong verbal and written communication skills and excellent customer-facing capabilities.
• Attention to detail and concern for quality.
• Ability to innovate, bring ideas forward, and positively escalate issues and risks.

Nice To Haves

• 0–1 years of experience installing, configuring, and/or maintaining informatics applications is preferred.
• Comparable experience, such as working as a lab technician with experience operating analytical equipment, registering samples, releasing patient sample results, and handling laboratory information systems.

Responsibilities

• Deliver AlinIQ Digital Health applications end to end.
• Train customers using a peer-to-peer approach and convey best practices.
• Execute assigned tasks independently with a high degree of commitment and quality.
• Understand processes and identify areas for improvement.
• Bring forward ideas and positively escalate issues and risks.

Benefits

• Career development opportunities with an international company.
• Eligible employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level