Associate Informatics Technical Specialist (Boston)

Abbott • Boston, MA

2d • Remote

About The Position

The Associate Informatics Technical Specialist is a client-facing technical expert focused on end-to-end delivery of Abbott’s AlinIQ Digital Health applications. The role combines technical aptitude with strong communication, critical-thinking, and interpersonal skills to support high client satisfaction.

This is a remote position for candidates who currently live in the Boston area and within the territory, preferably near a major airport. The role requires travel up to 75% and a valid driver’s license.

Requirements

• Education in Computer Science, Information Systems, Biomedical Engineering, Medical or Hospital Informatics, or a related discipline.
• Valid driver’s license.
• Must currently live in the Boston area and within the territory; preferably near a major airport.
• Able to travel up to 75% of the time.
• Able to execute assigned tasks independently with commitment and quality.
• Technical proficiency with general business applications such as MS Office and MS Project or Smartsheet.
• Strong verbal and written communication skills and excellent customer-facing capabilities.
• Attention to detail and concern for quality.

Nice To Haves

• 0 to 1 years of experience installing, configuring, and/or maintaining informatics applications.
• Comparable experience, such as laboratory technician experience operating analytical equipment, performing sample registration, releasing patient sample results, and handling laboratory information systems.
• Understanding of database applications and their use in business applications.
• Analytical mindset for understanding processes and identifying areas for improvement.
• Ability to innovate and willingness to bring ideas forward and escalate issues and risks positively.

Responsibilities

• Deliver Abbott’s AlinIQ Digital Health applications end to end.
• Execute assigned tasks independently, with a high degree of commitment and quality.
• Train customers using a peer-to-peer approach and convey best practices.
• Understand processes and identify areas for improvement.
• Bring forward ideas and escalate issues and risks constructively.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, described as an affordable and convenient path to earning a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed