Associate Informaticist

Adventist HealthUkiah, CA
Hybrid

About The Position

Assists end-users at Adventist Health clinics, hospitals and other care settings with successful adoption and use of electronic health record (EHR) and related technologies. Works closely during the onboarding processes to ensure proficient EHR skills and works with users subsequently to fine-tune and improve those skills over time. Participates in specific training and competence building activities along with other informaticists, driven by user-data, and clinical performance of the system over time. Rounds with users on a regular basis with one or many AH markets and acts as a resource to be based at AH markets.

Requirements

  • Associate's/Technical Degree in one of the following fields of study: patient care technician, medical assistant, licensed vocational nurse, laboratory technician, radiologic technology, pharmacy technician, certified nursing assistant, health information management, nursing, respiratory therapy, rehabilitation services or equivalent combination of education/related experience

Nice To Haves

  • Bachelor's Degree

Responsibilities

  • Supports end-users (clinical, ancillary, support staff) in clinics or hospitals through EHR training including onboarding, first 30-days, and then on a routine basis, especially when EHR updates are rolled out.
  • Works closely with EHR super users, clinic managers, nurse supervisers, and others in workforce management to identify re-training and skills improvement opportunities.
  • Participates in change management activities including submission of incidents and change requests, including vetting and validation of user requests, reviewing with AH IT and Informatics teams, researching potential solutions, and communicating with users and other stakeholders.
  • Learn and masters clinical workflows and market operations (clinical and financial), learns hardware and application support fundamentals, and participates in market activities during regulatory surveys, operational projects, downtimes etc. to ensure care continuity and improvements.
  • Participates in projects as needed at market or system level for new service lines, new care locations, performance improvement programs, or clinically driven initiatives by connecting with end-users through all stages of the project to ensure their active engagement, training, and pre and post support.
  • Performs other job-related duties as assigned.
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