Returns Associate III

Wetherill Associates Inc•Southaven, MS
•Onsite

About The Position

This individual in this role is responsible for the sorting, labeling, and put-away of returned product.

Requirements

  • Preferred: High School Diploma or an equivalent qualification; 1 years’ experience or an equivalent combination of education and experience.
  • Demonstrates strong problem-solving abilities.
  • Experience with material handling equipment: Pallet Jack
  • Capable of following instructions and responding to management direction.
  • Detail-oriented and able to handle multiple tasks simultaneously.
  • Exhibits experience working collaboratively in a team environment.
  • Has the ability to read and interpret various documents, including safety rules, operating and maintenance instructions, and procedure manuals.
  • Possesses effective verbal communication skills

Responsibilities

  • Thoroughly inspect and compare merchandise with the original requisition, recording pertinent details such as quantity, type of defect, and date on invoices or relevant forms.
  • Package and label merchandise appropriately for resale.
  • Receive and evaluate returned products.
  • Conduct research to gather necessary information about the products.
  • Manage and organize core sorting bins.
  • Maintain the UPS staging area.
  • Ensure cleanliness and organization of the check-in area.
  • Utilize material handling equipment, such as a pallet jack, to put away returned products.
  • Participate in a collaborative work environment utilizing effective communication and willingness to cross train to enhance team productivity, versatility, and skill development.
  • Comply with comprehensive safety protocols and participate in ongoing training to ensure a secure work environment and maintain a safety-conscious culture.
  • Follow all 5S principles and guidelines daily to optimize workflow, efficiency, and a clean work environment.
  • Undertakes additional responsibilities and tasks as directed by management.
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