Associate I, Licensing

Acrisure•Grand Rapids, MI

6d•Onsite

About The Position

The Associate I, Licensing initiates regulatory affairs submissions as directed by senior team members and maintains day-to-day regulatory documents in an organized and timely manner while preserving confidentiality. The role stays informed of multi-state requirements, prepares necessary reports, and provides precise administrative assistance to support the team. It follows established procedures in a specialized area under direct supervision, with limited autonomy to deviate from assigned tasks, while exercising judgment within defined procedures and policies. The position supports insurance licensing and continuing education administration, agency partners, individual licensees, agents, and carriers. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Requirements

Strong computing skills, including Microsoft Office and specifically Excel.
Ability to work independently after receiving instructions and guidance, while engaging regularly with team members.
Strong problem-solving capacity.
Self-motivated and driven.
Effective written and oral communication skills.
Willingness and ability to work overtime, particularly between September and December.
At least one year of experience in a customer service role and/or administrative role.
Ability to multitask in a fast-paced environment.
Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

Associate degree or higher; equitable work experience will also be accepted.
Enrollment in a degree program pursuing an associate degree or higher in accounting, business administration or general business, insurance, legal studies, or a comparable field.
Insurance licensing experience or accounting experience.

Responsibilities

Initiate, organize, track, and maintain insurance licensing information and continuing education documentation with agency partners.
Provide agency partners with hands-on, one-on-one guidance and assistance in meeting licensing and continuing education requirements.
Protect sensitive information and assigned tasks by maintaining a high degree of confidentiality.
Manage the affiliation of individual licensees to Acrisure’s agency licenses as part of mergers and acquisitions and daily operations.
Provide agent and carrier support and assistance through written and oral communications.
Maintain day-to-day regulatory documents in an organized and timely manner at the direction of the team.
Support the team through effective and accurate administrative assistance and maintain awareness of the team’s responsibilities and function.
Resolve limited and non-routine problems as required.